See how Experience Cloud works for you and your business.
Quickly launch business solutions for your partners, customers, and employees. And with Lightning Bolt Solutions from our partners, we have an answer for every industry.
Self-Service
You need to:
Increase call center productivity, reduce costs, and improve customer happiness.
How Salesforce can help:
Customers can solve problems as they arise by using any device to chat with an agent, submit a case online, or receive step-by-step guidance from peer-generated content. Our Customer Service or Account Portal Templates are fully-integrated with Salesforce Platform, so they can simplify the self-service process while also providing agents insight into the issues customers experience.
Partner Relationship Management
You need to:
Save time onboarding partners, drive demand on your channel, and provide support from lead to cash.
How Salesforce can help:
Simplify partner sales recruitment, onboarding, and management with the Partner Central template. Use distributed marketing, lead distribution, deal registration, market development funds, and other features to enhance partner satisfaction and increase revenue. Customize channel structure with programs and levels for optimum channel management.
B2B Commerce
You need to:
Get to market quickly, generate online revenue fast, and work with a mobile-ready storefront.
How Salesforce can help:
Quickly establish a successful user experience for any commerce model that allows customers to combine effective self-service and ordering from any device, at any time.
Build Your Own
You need to:
Add more functionality and specialized apps to your ecosystem. Templates don’t cover your needs, but you still need a beautiful experience that you can launch — now.
How Salesforce can help:
Build completely custom solutions and apps unique to your business with the Lightning Community Builder. Create customized experiences with additional platform capabilities, like custom objects, API calls, and file and data storage.
Find industry solutions from our partners.
Deploy digital experiences faster with Lightning Bolts: industry-specific experiences built by our ecosystem of partners. Lightning Bolts contain industry process flows, app, and components that integrate seamlessly into your experience and with the Salesforce platform.
Industries we cover:
Communications
Consumer Goods
Financial Services
Government
Healthcare and Life Sciences
Higher Education
Manufacturing
Media
Retail
Travel and Hospitality
Engage your audiences with beautiful, branded portals, forums, and sites.
Online Community Software from Salesforce Experience Cloud
Salesforce Experience Cloud is powered by advanced online community software that allows businesses of all sizes to connect to their partners, customers, employees, and business processes like never before.
Using community software from Salesforce, leading companies worldwide have built customized, branded communities to integrate and simplify business processes and enable seamless collaboration across the enterprise