Health Cloud Pricing
Enterprise
Unlimited
Enterprise
Enterprise
(billed annually)
Unlimited
Unlimited
(billed annually)
Enterprise
Unlimited
Enterprise
Enterprise
(billed annually)
Clinical and Insurance Data Models
Health Timeline
Patient and Member Card
Social Determinants
Care Gaps
Care Team and Household Map
Patient Prioritization Page (Today Page)
Care Team Collaboration
Referral Management
Utilization Management
Authorizations
Program Management
Care Plan Customization and Management
Assessments
Campaigns and Journeys
Risk Stratification
EHR Integration
HL7-Compliant Interface
Chatter
Salesforce Mobile App
Files
Topics and Recommendations
Case auto-assignment
Web and email case capture
Case email auto-response
Case escalation rules and queues
Lead-contact account management
Service Console App(s)
Knowledge (read-only)
Omni-channel routing (basic)
Omni-channel Supervisor
Additional $75 USD/user/month Knowledge (Read-Write)
Case Milestone Tracker
Computer Telephony Integration (CTI)
Orders management
Service contracts and entitlements
Advanced case management
Social Customer Service
Additional $75 USD/user/month Chat (Live Agent)
Next Best Action
Help Center
Customizable Reports and Dashboards
Advanced reporting features
Opportunity tracking
Task Management, Activity feed
Next Best Action
Offline access
Quotes
Contracts
Work order management
Asset management and product tracking
Email integration with Outlook
Google Apps integration
Web Services API
Lightning App Builder
AppExchange App Integration
Email templates
Data Storage per user
File Storage per user
Unlimited Lightning Flow Automation (Flow + Process Builder)
Unlimited custom applications
Developer Sandbox
Available for purchase Developer Pro Sandbox
Roles and Permissions
Record Types (Per Object)
Available for purchase Full Sandbox
1 partial sandbox included per org Partial Sandbox
Salesforce Identity
Workflow and Approval
Unlimited
Unlimited
(billed annually)
Clinical and Insurance Data Models
Health Timeline
Patient and Member Card
Social Determinants
Care Gaps
Care Team and Household Map
Patient Prioritization Page (Today Page)
Care Team Collaboration
Referral Management
Utilization Management
Authorizations
Program Management
Care Plan Customization and Management
Assessments
Campaigns and Journeys
Risk Stratification
EHR Integration
HL7-Compliant Interface
Chatter
Salesforce Mobile App
Files
Topics and Recommendations
Case auto-assignment
Web and email case capture
Case email auto-response
Case escalation rules and queues
Lead-contact account management
Service Console App(s)
Knowledge (read-only)
Omni-channel routing (basic)
Omni-channel Supervisor
Knowledge (Read-Write)
Case Milestone Tracker
Computer Telephony Integration (CTI)
Orders management
Service contracts and entitlements
Advanced case management
Social Customer Service
Chat (Live Agent)
Next Best Action
Help Center
Customizable Reports and Dashboards
Advanced reporting features
Opportunity tracking
Task Management, Activity feed
Next Best Action
Offline access
Quotes
Contracts
Work order management
Asset management and product tracking
Email integration with Outlook
Google Apps integration
Web Services API
Lightning App Builder
AppExchange App Integration
Email templates
Data Storage per user
File Storage per user
Unlimited Lightning Flow Automation (Flow + Process Builder)
Unlimited custom applications
Developer Sandbox
Developer Pro Sandbox
Roles and Permissions
Record Types (Per Object)
1 Full Sandbox included per org Full Sandbox
1 partial sandbox included per org Partial Sandbox
Salesforce Identity
Workflow and Approval
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Health Cloud Pricing FAQ
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