Customer Service
Turn every conversation into customer happiness with these featured resources.
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ARTICLE
What is Customer Service?
Learn why great service is critical and get eight tips for customer service success.
![](http://www.salesforce.com/content/dam/web/en_us/www/images/resource-center/research-service.jpg)
Research
State of Service Report
Get insights and trends from over 3,500 service professionals worldwide.
![](http://www.salesforce.com/content/dam/web/en_us/www/images/resource-center/ebook-connected-field-service.jpg)
Guide
Transform the Customer Experience with Connected Field Service
Create a Great Experience for Customers, Dispatchers, and Mobile Workers with a Connected Field Service Solution
Explore all service resources.
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