Ready for retail’s biggest moment? Over 1.5 billion shoppers will be spending during peak season this year. We have the insights, trends, and data-packed predictions to help you develop the hottest customer experiences, and Agentforce to help bring them to life efficiently and effectively.
See the latest in email and mobile marketing trends and performance. Find out how much ecommerce site traffic retailers are experiencing from different channels and devices. And learn what kind of discounts shoppers are scoring, based on data from billions of page views.
Dive into how much shoppers are spending online, the effect of inflation, and shoppers preferred payment methods based on insights powered by global Commerce Cloud.
From buy online, pick up in-store to customer service to returns, see what happens after shoppers make holiday purchases.
Keep your finger on the pulse of everyday shopping behaviour.
Autonomously share campaign insights, proactively manage customer outreach, and resolve service cases faster.
Learn to use data and AI to create holiday moments that keep shoppers loyal.
Insights from 2,700 commerce leaders and over 1.5 billion B2B and B2C customers
Latest trends on AI, data, and personalization with insights from marketers worldwide.
Discover cutting edge trends and gain valuable insights from more than 5,500 service professionals.
