BE A CUSTOMER TRAILBLAZER FOR MARKETING
Smarter marketing starts here — with 1-to-1 customer journeys.
Make every customer interaction a reason to love your brand.
Salesforce delivers the world’s smartest CRM solution for 1-to-1 customer journeys — so marketers can create seamless experiences at every touchpoint with their brands.
Engage customers with one integrated platform to unify sales, service, and marketing.
Share data and collaborate across teams to drive integrated marketing campaigns that deliver results.
Guide customers from awareness to advocacy — and everything in between.
Reach customers in any stage of the customer lifecycle, including awareness, acquisition, onboarding, engagement, advocacy, and retention.
Connect across every channel, on any device.
Manage customer journeys across email, mobile apps and messaging, social media, advertising, websites, IoT, communities, sales reps, and services associates.
Make your marketing team smarter and more productive.
Drive better results with smarter decisions from one integrated platform of data and tools to increase your team’s speed and agility.
Trust the platform that puts security and scalability first.
Whether you’re sending just one email in a welcome series, or hundreds of millions on Cyber Monday, Salesforce delivers securely when you need it most.
Learn how bringing meaningful customer relationships to life also brings a 43% increase in marketing ROI.
Create a seamless customer experience across the organization and be your best.
High-performing marketers are:
17X
more likely to collaborate with other business units to find success*
3.3X
more likely to lean on CRM tools connected to sales and service*
8.1X
more likely to excel at creating personalized, omni-channel customer experiences*
See more in our "State of Marketing" report.
* Salesforce Research “State of Marketing” report.
See what the industry is saying about Salesforce for Marketing.
report
Connecting Customers Through Technology, Analytics, and Collaboration
report
Demandware adds digital commerce to Salesforce
report
The Forrester Wave™: Data Management Platforms, Q2 2017
See how Salesforce helps marketers drive more business with connected experiences.
The world’s most innovative brands trust us to create personalized customer journeys across sales, service, and marketing.
Personalize customer journeys.
“Salesforce enables us to quickly personalize communications to millions of sports fans every week.”
MATT SMITH, FANATICS
Build a connected experience.
“Salesforce is the foundation from sales, to community, to service, to marketing.”
RICK RUSKIN, ONSTAR
Innovate your marketing.
“In the future, we'll be able to deliver fantastic connected experiences...and Salesforce makes that possible.”
H.O. REED, MATTEL
