Join Travel, Hospitality & Transportation leaders at Dreamforce 2024 or on Salesforce+ from September 17-19.
Register now
Deliver data-driven connected experiences.
Power every stage of the journey with CRM for travel, hospitality, and transportation.
Industry leaders drive success on the road and away from home.
Salesforce helps travel, hospitality, and transportation companies accelerate growth.
32
%
improvement in customer satisfaction*
Companies increased customer satisfaction after implementing Salesforce.
32
%
increase in marketing ROI*
Companies reported an improvement in marketing ROI since implementing Salesforce.
29
%
increase in sales revenue*
Companies reported improved sales revenue after implementing Salesforce.
* Source: FY24 CCustomer Success Metrics
Make your data smarter with digital tools that unite teams and deliver real-time personalization at scale.
Travel
Transform static operations into dynamic, agile systems that improve efficiency and leverage real-time data with automation and AI.
Hospitality
Deliver seamless guest journeys and build loyalty through real-time data, advanced analytics, and personalized experiences.
Transportation and Logistics
Lower costs, safeguard margins, and drive growth through data integration and AI-assisted insight.
Deliver Customer Success with travel, hotel, and logistics software.
Einstein 1
Discover the #1 travel, hotel, and logistics CRM. Personalize every experience along the traveler, guest, and shipper journey with real-time data and trusted AI, built on the Salesforce Platform.
Maximize ROI with the #1 Success Ecosystem.
From support, expert guidance, and resources to our partners on AppExchange, the Success Ecosystem is here to help you unlock the full power of your full investment.
Keep up with the latest travel, hospitality, and transportation trends, insights, and conversations.
Ready to take the next step with the world’s #1 AI CRM for travel, hospitality, and transportation?
Talk to an expert.
Tell us a bit more so the right person can reach out faster.
Stay up to date.
Get the latest research, industry insights, and product news delivered straight to your inbox.
Salesforce for travel, hospitality, and transportation FAQ
Salesforce offers software solutions for travel, hospitality, and transportation companies. CRM is a system that provides companies a way to manage customer interactions across sales, customer service, and marketing, as a means to stay connected, streamline processes, and improve profitability.
Salesforce CRM solutions provide travel, hospitality, and transportation companies with a 360 degree unified customer profile so they can deliver a best-in-class customer experience with proactive, data-driven guidance, streamline operations with automation and AI, and drive innovative growth.
Consider your specific business needs. Ask: How well does it integrate with my existing software? What security measures are in place to protect my company data? Can it be customized to fit my business processes? Can it scale with my business? What do current users say in reviews and testimonials?
Software solutions offer numerous benefits for travel, hospitality, and transportation companies such as improved efficiency and cost savings from automating routing tasks, enhanced customer experiences from personalized digital interactions, and scalable customer service from AI solutions.
Salesforce is consistently ranked as the #1 CRM provider every year by a variety of organizations. Salesforce has travel, hospitality, and transportation customers that include the largest enterprises as well small- and medium-sized businesses.
