Graph ranking Salesforce #1 for CRM applications with 20.7% market share

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Salesforce brings together AI agents, unified data, and best-in-class CRM apps together on one integrated platform to help you grow customer relationships. Discover why we’ve been ranked #1 for CRM Applications based on IDC 2024 H1 Revenue Market Share Worldwide*.

* Source: IDC, Worldwide Semiannual Software Tracker, October 2024. CRM market includes the following IDC-defined functional markets: Sales Force Productivity and Management, Marketing Campaign Management, Customer Service, Contact Center, Advertising, and Digital Commerce Applications.

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Find the solutions that can transform your business.

Find the solutions that can transform your business.

See how data, agents, and CRM come together on one deeply integrated platform to meet the needs of any business.

Uncover AI trends from 700+ business leaders.

Uncover AI trends from 700+ business leaders.

Get insights from global business leaders about AI, CRM, and the key principles that companies must prioritize for growth.

Find the right solution for your business.

See how to increase revenue using AI for CRM.

Hear how Salesforce Einstein brings AI, real-time customer data, automation, and CRM together to boost revenue and productivity.

Get more value from your data.

Get more value from your data.

Learn how business leaders empower employees to lead with data maturity and build a trusted data foundation.

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Our all-in-one small business solution, Starter Suite, brings sales, service and marketing tools together on a single, easy-to-use app. There’s nothing to install. Just enter your details and get going, right in your browser.

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