San Francisco Headquarters - Office Accessibility

Accessibility is fundamental to Salesforce culture. We make our spaces as inclusive as possible, but also know that some of our offices still have some restrictions and limitations.

We want to make sure that visitors, guests, and employees are aware of any constraints in our office spaces, as well as highlight some of the accessible provisions that can be expected when visiting us. That way, everyone is empowered to plan their visit and make their time with us easy and enjoyable.

Getting to and from the office

The Bay Area Rapid Transit (BART) is a rapid transit system serving the San Francisco Bay Area in California.

The BART is accessible to and from the San Francisco International Airport and Oakland International Airport.
Check the elevator status page prior to your visit to ensure you can access all levels.

To reach the San Francisco Salesforce Tower from the San Francisco International Airport (SFO):
- Take BART Yellow line to Montgomery to reach Salesforce Tower, East, and West. Elevators are available to enter and exit.
- Take BART Yellow line to Embarcadero to reach Rincon Center and 123 Mission. Elevators are available to enter and exit.
* NOTE: AirTrain often does not run at SFO at night (after 8:00 p.m./10:00 p.m. some nights). Refer to the BART site for details.
- Pro tip: Ask a bus to take you to BART (they don't normally but will if you ask nicely)

To reach the San Francisco Salesforce Tower from the Oakland International Airport:
- Take BART Beige line to Coliseum Station then transfer to BART Blue or Green line to Montgomery to reach Salesforce Tower, East, and West. Elevators are available to enter and exit.
- Take BART Beige line to Coliseum Station then transfer to BART Blue or Green line to Embarcadero to reach Rincon Center and 123 Mission. Elevators are available to enter and exit.

From the Embarcadero BART Station:
- 4–5 minutes to Salesforce Tower, East, and West
- 6–8 minutes to Rincon and 123 Mission

From the Salesforce Transit Center (MUNI, AC Transit, Westcat Lynx, SamTrans, Golden Gate Transit, Greyhound):
- 2 minutes to Salesforce Tower, East, and West
* Note: Salesforce Tower connects to the Transit Center via the Park. This leads you into the 5th floor of the Tower.
- 6–8 minutes to Rincon and 123 Mission

The transit center is designed to serve people with disabilities and includes accessible entrances, exits, paths of travel, restrooms, and five sets of public elevators throughout the building for the bus deck and rooftop park.

To get to the Salesforce Transit Center and Park:

- If you’re already in Salesforce Tower, make your way to the 5th floor in the building. Once there, follow the path to the park level (note, there are badge readers).
- At the plaza, on Mission and Fremont Street heading towards Howard Street (or the backside of the Transit Center and Park) is an accessible public elevator. This is technically part of the Tower and also provides access to Trailblazer Cafe.

UberWAV is an option on the Uber app which connects wheelchair users with accessible transport. The service provides reliable, on-demand transport for wheelchair users.

NOTE: Uber WAV can take around 20 minutes for a car to arrive.

Lyft offers access to WAV rides through a ride type called "Wheelchair." To request a WAV, turn on "Wheelchair access" in the Lyft app settings.
NOTE: Lyft is only within SF city limits and at specific times

Paratransit offers van and taxi services for people with disabilities. To learn more and get signed up as a rider, visit sfmta.com/getting-around/accessibility/paratransit.

All HQ building parking options are accessible. The locations can be found below:

- Salesforce Tower: (entry on 1st Street)
- Salesforce East: (entry on Fremont Street, south side of building)
- Salesforce West: (entry on Fremont Street, north side of building)
- Rincon: (entry between Mission and Howard Street)
- 123 Mission: (entry on Main Street)

The accessible entrance is located at the main entrance on the Mission Street side of the building lobby.

Push-to-open/push-button operated doors are located in the follow areas:

- Salesforce Tower: All entryways to floors and bathrooms.
- Salesforce East: Push buttons are currently available on the 5th–22nd floors for restrooms and elevator lobbies.
We are currently in the process of implementing the push buttons throughout the building, and are waiting on scheduling.
- Salesforce West: Push bars are available on all floors except for the 5th–10th floors and the 40th and 41st floors. The push bars are located at the elevator lobbies and restrooms.
- Rincon: This building does not feature push buttons on employee floors.
- 123 Mission: This building does not feature any accessible options to open doors on employee floors.

In the office

Yes. If you need assistance locating the elevator, ask any member of our welcome team.

Accessible restrooms are located on the main corridor that runs through the building from Fremont Street to First Street.

Raised seats are located on the 4th (gender-neutral), 6th (gender-neutral), 14th (women’s), 27th (men’s) floors.

Gender-neutral restrooms are located on the 4th and 6th floors.

Yes, assistive listening devices are available in the SF Tower. Please work with the Workplace Services (WPS) team for assistance with this requirement. If you are not a Salesforce employee, please notify your host that you would like an assistive listening device so they will notify WPS.

Sharps disposals are located in the gender-neutral restrooms on the 8th, 11th, 14th, 17th, 20th, 23rd, 26th, and 29th floors. Gender-neutral restrooms with sharps disposals are also located on specialty floors, which are not open to general employees (3rd, 4th, 5th, and 6th floors).

Parent’s rooms are available on the 7th, 9th, 10th, 12th, 13th, 15th, 16th, 18th, 19th, 21st, 39th, 41st, and 42nd floors.

Mindfulness rooms are located on the 7th–21st and 39th–43rd floors.

Our mindfulness rooms are tech-free, quiet spaces where you can read a book, meditate and be mindful.

The techforce bar is located on the 5th floor and offers service where you can get in-person support from the Techforce team without having to schedule an appointment.

Salesforce Tower
- 5th floor: 7:30 a.m.–4:00 p.m.
- 61st floor 9:00 a.m.–4:30 p.m. (when the floor is open)

Snacks are available on every floor across our HQ campus in the social lounges (the kitchen). Please note: The ‘Ohana Floors do not have snacks but the team does put out treats occasionally.

Several restaurants are within walking distance and also offer delivery.
Click here to see restaurants near Salesforce Tower (415 Mission Street)
Click here to see restaurants near Salesforce West (50 Fremont Street)
Click here to see restaurants near Salesforce East (350 Mission Street)
Click here to see restaurants near 123 Mission Street
Click here to see restaurants near Rincon Center

Service dogs are permitted in the building but must be registered in advance prior to arrival to ensure vaccination records are up to date. Employees must submit a Service Animal Badge Request to Employee Success before bringing your animal into the building.

Vendors and customers with a service animal are allowed in and do not need to go through the formal process.

Emotional support animals are not considered service animals by the local government and therefore are not allowed into the building.

Customers and guests can work with their host to request disability-related accommodations prior to their visit.

Employees can submit a workplace accommodations ticket prior to their visit to put accommodations in place.

Requests should be submitted at least five (5) days in advance to ensure our teams have ample time to put accommodations in place. We will do our best to accommodate last-minute requests but cannot guarantee a quick turnaround!

What accessible transportation will get you to and from the office, particularly from the airport?

What’s the distance/route to the nearest bus stop/train station (if any)?

Getting to/around Salesforce Transit Center and Park

If you cannot reach the office by train, what other accessible modes of transportation are available?

Does the building have accessible parking? If so, where is it located?

Where is the accessible entry/exit located?

Does the office have push-to-open/push buttons to assist in opening doors?

Is there an elevator in the building to reach the office floors?

Where are the accessible restrooms?

Where are the gender-neutral restrooms?

Are assistive listeners by devices available?

Where are the sharps disposals located?

Does the building have a parent’s room or a sanitary, private place to pump milk?

Where is the mindfulness zone located?

Where are the barista bars/techforce bars located in the building?

What are the hours of the barista bars in the San Francisco buildings?

What floors are the snacks on?

What is the distance to nearby restaurants?

Are Service Dogs allowed in the building?

Are emotional support animals allowed in the building?

How can I request additional support and/or an accommodation related to a disability or medical condition?