For Customers

Learn more about our contracts. Explore our resources to understand your rights, obligations, and the services we offer.

Main Services Agreement and Order Form

To purchase our products and services, you need to accept the Main Service Agreement, which includes general terms and conditions. The order form specifies the products, services, quantities, and prices.

Data Processing Addendum

This agreement outlines the security and privacy protections we provide for our products and services.
It describes how we address global data privacy regulations.

Professional Services Agreement

This agreement contains the general terms and conditions for purchasing Professional Services from Salesforce, like implementation, customization or other advisory services.It describes how we address global data privacy regulations.

All Agreements and User Terms for Products and Services

More documentation

Trust and Compliance Documentation

Information around security, privacy, architecture, third-party terms, and subprocessor information, broken out by clouds and services.

Product Terms Directory

Find terms for specific products with this searchable directory.

Security and privacy of your data is our #1 priority.

Find out how Salesforce helps you to operate globally in compliance with applicable privacy laws. Learn more about our robust, comprehensive, and transparent privacy and security program.

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Questions? Get in Touch.

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