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AI agent retail trends for 2025

Agents

75% of Retailers Say AI Agents Will Be Essential to Compete

Marc Benioff, Chair, CEO & Co-Founder
No company is better positioned than Salesforce to lead customers through the digital labor revolution. With our deeply unified platform, seamlessly integrating our Customer 360 apps, Data Cloud and Agentforce, we’re already delivering unprecedented levels of productivity, efficiency and cost savings for thousands of companies.

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