Connections takes place in Chicago at the McCormick Place West Building on May 22–23, 2024. Plus, we’ll also have an exclusive broadcast experience on Salesforce+.

Simply put: everyone.

Connections invites anyone looking to unite their business around their customer and deliver experiences that wow. Whether you’re just getting started with the Salesforce Platform or you’re an expert, you’ll discover brand-new ways to grow your career and your business.

Salesforce+ is our free streaming service that gives you a front-row seat to select Connections episodes and unlimited access to Salesforce’s original series. Learn from keynote speakers, marvel at customer success stories, and discover groundbreaking innovation from anywhere.

To register for the in-person experience at Connections, click the Register button on the top right of this page. You will need to create an account to register. This account will give you access to your registration details, recommended sessions, agenda builder, and so much more. 

If you created an account for a previous Salesforce event, use that same email and password in the login box. If needed, click Forgot Password to trigger a reset.  

From there, you’ll provide a few additional details, select your hotel and conference pass, and then you’re on your way to experience Connections in Chicago.

Register now for the standard price of $999 and save $300 while supplies last.

The conference pass is valid May 22–23, 2024. It includes access to the main show, luminary sessions, breakouts, theater sessions, and hands-on demos. It also includes the Connections Celebration and lunch.

Please contact the Connections Help Desk from 8:00 a.m.–8:00 p.m. CT:

U.S./Canada: +1-866-855-3818

International: +1-650-416-8832

Email: connectionssupport@salesforce.com

Please contact the Connections Help Desk from 8:00 a.m.–8:00 p.m. CT:

U.S./Canada: +1-866-855-3818

International: +1-650-416-8832

Email: connectionssupport@salesforce.com

All cancellation requests must be submitted in writing to the Connections Help Desk. For a full refund of the event registration fees, cancellation notices must be received by 11:59:59 p.m. CT on Friday, April 19, 2024. Cancellation notices received between 12:00 a.m. CT on Saturday, April 20, 2024, and 11:59:59 p.m. CT on Friday, May 3, 2024, will be processed at 50% of the event registration fees. No refunds will be processed for cancellation notices received after 12:00 a.m. CT on Saturday, May 4, 2024. Substitution requests will be processed free of charge if submitted by 11:59:59 p.m. CT on Friday, May 3, 2024. Substitution requests after this date are subject to a USD $100 transaction fee. These cancellation terms also apply to the registration fees for all classes and events offered as part of Connections 2023. 

Full cancellation/substitution terms may be found in the Events Terms of Service.

Accepted payment methods include: Visa, MasterCard, Discover, American Express, or Debit cards with a major credit card logo.

Substitution requests will be processed free of charge if submitted by 11:59:59 p.m. CT on Friday, May 3, 2024. Substitution requests after this date are subject to a USD $100 transaction fee. These terms also apply to the registration fees for all classes and events offered as part of Connections 2024.

Full cancellation/substitution terms may be found in the Events Terms of Service.

Main Keynote: The latest product innovations and the biggest announcements from Salesforce with live demos, luminaries, and stories of customer success.

Keynotes: The latest product innovations and the biggest announcements from Salesforce with live demos, luminaries, and stories of customer success for a specific buyer, industry, or topic.

Breakouts: Typically, a 30–40-minute presentation on a specific product, feature, topic, or solution. The longer length allows for a 5–10-minute Q&A portion with the presenters. Deep Dive breakouts are 40–75 minutes to allow for a more focused, in-depth presentation, typically technical in nature.

Theaters: A quick 20-minute introductory and informative session on a specific topic. This can be tips and tricks or a how-to presentation.

Interactive Session Types
Roundtables: Gatherings of like-minded attendees to discuss a particular topic. Opportunity to network and discuss common challenges facing the Salesforce community.

Hands-on Workshops: Instructor-led trainings to learn a product or skill. Expert-led trainings to learn a product or skill. There may be a device provided, or you may be required to bring your own device (clarified in abstract).

You can see all the sessions taking place in person at Connections on our Sessions page. From there you can filter by role, industry, product, and more.

Session owners are encouraged to share their presentations after the conference. Registered attendees can visit the Sessions page the week after the conference to find shared presentations. Limited episodes will be available on demand on Salesforce+.

Agenda Builder allows registered attendees to view sessions by date and time to help plan out your time at Connections. Attendees can add a session to your agenda and favorite sessions that you are interested in. Please note: Most sessions will be first come, first seated. Agenda builder will launch in May.

Hotel booking within the Connections 2024 room block has closed due to the proximity of the event. Please refer to this list for any available hotels.

Between May 7, 2024, and May 9, 2024, all Connections hotel reservations will be transferred to the appropriate hotel, and modifications to your hotel reservation will be unavailable. Beginning May 10, 2024, please contact the hotel directly to update or cancel your hotel reservation.

If you reserve a room via the Connections registration process, cancellations must be made according to the hotel’s cancellation policy (between two weeks and five days before arrival, depending on the hotel). Failure to do so will incur a penalty equal to the cost of one night’s room and tax. Please check the Connections Official Hotel List for your hotel’s specific cancellation policy.

Note: All hotels will charge a deposit to the credit card on file before arrival, which will be refunded if you cancel within the specified time.

On May 7, 2024, at 10:00 a.m. PT, all Connections hotel reservations were transferred to the appropriate hotel. Beginning May 10, 2024, please contact the hotel directly to update or cancel your hotel reservation.

If you don’t check in to your hotel on your scheduled arrival date, the hotel will cancel your entire reservation. The hotel can choose not to reinstate your reservation, even if you arrive the next day. You will also be charged a penalty of the cost of one night’s room and tax, regardless of whether or not the hotel chooses to reinstate your reservation.

Yes. All hotels require a one-night deposit as a guarantee. The credit card used to make your hotel reservation will be charged the equivalent of one night’s room plus tax after the hotel cutoff date. Please check the Connections Official Hotel List for details.

Yes, as long as you are the cardholder for the credit card you present at check-in.

If the card used as a guarantee for your hotel reservation is not in your name, that cardholder must be present at check-in. A credit card authorization form can also be set up with the hotel before your arrival. Please contact the hotel directly to obtain a credit card authorization form using the contact information found here.

For information on things to do during your stay in Chicago, check out the Chicago Travel website.

Temperatures average between 66 degrees F and 74 degrees F (19–23 degrees C) in May in Chicago. Please pack layers and check weather.com before you travel.

There are two major airports that serve Chicago: O’Hare International Airport (ORD) or Chicago Midway International Airport (MDW). O’Hare is a 35-to-60-minute drive from downtown Chicago and is accessible via the CTA Blue Line train. Midway is a 25-to-40-minute drive from downtown Chicago and is accessible via the CTA Orange Line train.

You can request an invitation letter to accompany your visa application to attend Connections during the registration process. Your registration must be paid in full before your letter of invitation can be issued.

Please note that requesting a visa invitation letter does not guarantee that your local authorities will grant a visa to attend the event. Additionally, you are responsible for submitting your visa application to your local embassy/consulate; conference management will not submit it on your behalf. All requests are subject to review and approval. Please allow up to 10 business days for requests to be reviewed.

Connections is open to international travelers who abide by regional travel restrictions and guidelines.

Yes, please review our code of conduct.

Badge Pickup is located on Level 3 of McCormick Place West. Hours are:
- Tuesday, May 21: 12:00 p.m.–8:00 p.m.
- Wednesday, May 22: 7:30 a.m.–6:30 p.m.
- Thursday, May 23: 8:00 a.m.–4:00 p.m.

Important notes:
All attendees are subject to a mandatory security screening to enter the event. Be sure to allow enough time for this when planning your arrival.
You must show a government-issued photo ID when picking up your badge.
All attendees must pick up their own badge. Pick up for others is not permitted.
Attendees must wear their event badge at all times during conference activities.
If you lose your badge, you will need to go to the registration desk and request a new one. The replacement badge fee is $150 USD.

For rideshare vehicles and taxis, please drop off at McCormick Place West, Gate 40 (S Indiana Ave). This is also an accessible entrance.

Attire for the event is business casual. Temperatures average between 66 degrees F and 74 degrees F (19–23 degrees C) in May in Chicago. Please pack layers and check weather.com before you travel.

Wi-Fi Network: #CNX24
Password: Connections24

Coat and bag check will be available in McCormick Place West on both days. On Wednesday, it is located on Level 1 by the main entrance (Gate 40), and Thursday it is located on Level 3 by Badge Pickup.

Yes. To provide a welcoming environment for all attendees, dedicated Parent’s Rooms will be available. The Parent’s Room is a private space where lactating mothers are welcome to pump.

There is a Parent’s Room in Room W176B on Level 1, and a Mamava unit located on Level 1 (across from the Information Desk) for nursing mothers in need of a private space. Please access the Mamava unit using the Mamava app. Note, there are no storage cubbies or refrigerators inside. The Parent’s Rooms are open during normal conference hours.

Yes. All-gender bathrooms are located throughout McCormick Place West.

A Quiet Zone is available on Level 1 for individuals to ease sensory overload and unwind. The room will be designated as a tech-free zone and will have dedicated ambassadors to ensure a serene environment by minimizing noise disruptions.
A Mindfulness and Multifaith Room is available on Level 4 for individuals that seek prayer, meditation, or quiet reflection. Please maintain silence and be respectful while using this space.

We’ve set up multiple spaces for you to recharge and refuel. A lunch and afternoon snack will be provided during the event on Levels 1 and 3. Light snacks are also available at the Connections Celebration, and water bubblers are located on every level of McCormick Place West. To conserve water, we’re minimizing water-intensive products like beef and single-use plastic water bottles.
If you require a specialty meal (Halal, Kosher, or Celiac), please speak to a staff member in Connections Cafe on Level 3.

No more FOMO. You can now catch up on all the highlights and key takeaways from our keynotes, theater sessions, and breakouts with session summaries by Einstein.

These short, AI-generated recaps will be available in the Tableau Conference mobile app and Sessions page online within hours — simply find and click on your desired session in the schedule to begin reading.

New this year to Connections. With the Live Session Audio app, powered by Mixhalo, listen to sessions in real time, right from your phone. Hear crisp, no-delay audio like you're in the front row, even if you’re in the back of the theater, walking around Campground or getting lunch at Connections Cafe.

Simply download the app, connect your headphones, and choose your theater to begin listening.

The Salesforce Events app is your indispensable guide to building your personalized Connections schedule, navigating your way onsite, and finding information about The Party at Connections, meal locations, and more.

Now available on the Apple App Store and Google Play Store (links below).  

If you’re having any trouble with your app and/or logging in, please visit us at the Welcome Center located in the Campground.

If you’re having any trouble with your app and/or logging in, please visit us at the Mobile App Help Desk near Badge Pickup on Level 3.

The Connections Celebration brings together everyone for an end-of-day celebration with entertainment, networking, and fun.

DJ Jem, the pinnacle of Chicago nightlife entertainment, will be setting the mood, while cirque performers will surprise and delight from the theater stages. Plus, we’ll have three unique photo opportunities to indulge in.

And what’s a celebration without snacks? Delicious bites, along with spiked coffee stations, top tier wine, and nonalcoholic mocktails, will be available throughout the celebration.

The Connections Celebration will be held just after sessions finish on Wednesday from 5:00 p.m. CT until 6:30 p.m. The fun will take place at McCormick Place inside Campground and the Concourse area. Head on in to grab a drink, bite to eat, and enjoy our surprise-and-delight activities.

Delicious bites, along with beer, wine, and nonalcoholic beverages, will be provided, so come hungry and ready to party. We have taken dietary restrictions into consideration and will provide options for vegan, vegetarian, and GF guests.

Meetups help you tap into the experiences and expertise of your fellow participants at Connections. It’s an easy way to connect and learn from each other through conversations about things you care about. Share your knowledge and book one-on-one and group conversations with other participants on the Braindate platform, then meet in person at the Meetups area on Level 3 for (awesome) conversations.

A one-on-one Meetup is a 30-minute conversation that you book with another participant at an event.

If you see a one-on-one topic on the Braindate platform that interests you via their topic or identified Interests. You can request the author of the topic for a meeting, by proposing times to meet. Once the author accepts a proposed time, you meet with that person for your Meetup at that time in the Meetups area on Level 3.

A group Meetup is a 45-minute collaborative conversation that you have with up to five people at Connections.

If you see a group Meetup topic on the Braindate platform that interests you, you can immediately join by reserving a spot. The Meetup takes place at the date & time proposed by the author of the topic. Once it’s time for your Meetup, you meet with your group in the Meetups area on Level 3.

The group Meetup format is best if you’d like to hear multiple perspectives on a single topic. The author of the topic acts as the moderator, making sure everyone in the group is able to contribute to the conversation.

Getting to know people at events can be difficult. Time is limited and traditional networking can feel uncomfortable. Meetups give you a platform to explore and share specific knowledge and experiences, so you can have more authentic conversations with new people who share common interests. They give you direct access to the collective genius of your fellow participants.

Post a Meetup topic about something you’re interested in discussing on the Braindate platform. Participants who want to dive into your topic with you can then send you an invitation to meet. Explore topics that interest you with the search, sort, and filter functions, then send invitations for one-on-one Meetups or join group Meetups directly.

Ask the Experts is an opportunity to connect 1-to-1 with a Salesforce product pro to get answers, inspiration, and best practices.

Log into Connections on the Salesforce Events mobile app. Click the side menu navigation, Connect, and then select the Ask the Experts tile. From there, you can browse through all the topics and select an expert who has availability at the best time that works for you.