CRM Pricing
The #1 AI CRM is built to fit your needs as your business grows.
Choose the CRM plan that's right for you.
Starter Suite
The simple CRM suite with marketing, sales, service, and commerce.
$
25
USD/User/Month
(Starting price. Transaction fees apply. Billed monthly or annually.)
- Dynamic Email Marketing and Analytics
- Out-of-the-box Sales Processes
- Seamless Customer Service
- Simplified Storefront Builder
Pro Suite
The flexible CRM suite with even more marketing, sales, service, and commerce tools.
$
100
USD/User/Month
(Starting price. Transaction fees apply. Billed annually. Contract required.)
- Everything in Starter plus Enhanced, Real-Time Chat
- Greater Customization and Automation
- Sales Quoting and Forecasting
- Access to AppExchange
Salesforce Foundations
Add key features to your existing CRM, available for Enterprise Edition and above.
$
0
- 1K Agentforce conversations and leads
- 250K Data Cloud credits
- Sales, Service, Marketing, and Commerce tools
*Starter Suite and Pro Suite editions require an annual contract.
An Agentforce Service Conversation is when a customer sends at least one message or selects at least one menu option or choice other than the End Chat button within a 24-hour period. For volume discounts on conversations, contact your AE.
This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.
Achieve your goals faster with Salesforce Success Plans.
With resources, guidance, and technical support, our three levels of Success Plans help your business get more value from Salesforce and prepare your data for a future with AI.
Standard Success Plan
Set your company up for success with self-guided, always-on resources.
Included in all licenses
- Access to Knowledge Articles, documentation, and Trailhead
- Global Trailblazer Community
Premier Success Plan
Start strong and grow your business with expert guidance and expedited support.
30% of net license fees
- Expert guidance and product education
- Health checks and recommendations
- Access to 24/7 support for business-stopping issues
- Bundled with Unlimited Edition
Signature Success Plan
Get the most value with a proactive partnership and personalized experience.
Contact your account executive
- Designated Customer Success Manager
- Customer Success Score
- Proactive Monitoring and Key Event Management
- Fastest 24/7 support response times
This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.
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CRM pricing frequently asked questions
CRM pricing varies based on your needs. Salesforce’s CRM is scalable so that you only have to pay for the features you use — and you can add or remove them as your needs change. You can find product-specific information and pricing here.
Salesforce offers several pricing plans to cater to different business needs. These include Starter Suite and Pro Suite, Enterprise, and Unlimited. Each plan comes with a unique set of features and capabilities to help you manage and strengthen your customer relationships.
Yes. Salesforce offers a free trial of our CRM solution so that you can explore all of the features and functionalities before making a purchase decision. Simply sign up for your free 30-day trial. Then use the guided onboarding feature to get familiar with the platform.
Starter Suite is a complete CRM suite designed for small businesses that brings marketing, sales, service, and commerce tools together in one place. With Starter Suite, you can organize data, manage customer relationships, and gain insights into your business with one simple solution. Watch the demo video to see Starter Suite in action.
Pro Suite takes the complete CRM suite to the next level. It builds upon Starter Suite with even more marketing, sales, service, and commerce tools in a single app. Pro Suite helps you manage your unique business processes with upgraded features, like customization and automation, as well as additional apps that support your needs. Watch the demo video to see Pro Suite features in action.
Enterprise customers and above can activate Foundations for free directly in ‘Your Account’ to add key features in Agentforce, Sales Cloud, Service Cloud, Marketing Cloud, and Commerce Cloud - directly in your existing CRM. With Foundations you can start using Agentforce for free - with 1,000 conversations to get started.
Salesforce offers various add-ons and integrations, some of which may require additional costs. These include advanced analytics, marketing automation, and third-party integrations. It's important to review the pricing details for these add-ons to understand the total cost of your CRM solution.
Yes. Salesforce is built to scale as your needs change. You can add products or upgrade to different plans, though some products may need to scale together. Reach out to our sales department at 18006649073 to see what works for your business.