Salesforce delivers Customer Success.

With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation, and create greater customer success. See how.

Customer Success with Agentforce

Customer Success with Data Cloud

Customer Success with Salesforce Platform

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Customer Story

McLaren Racing uses data and AI to drive up fan engagement.

Learn how the Formula 1 team unlocks new insights to personalize every interaction with the Einstein 1 platform.
Customer Story

Einstein for Service helps Air France-KLM customer experience soar to new heights.

See how Air France-KLM uses the Einstein 1 Platform to streamline operations, boost productivity, and enhance customer satisfaction.
Customer Story

Standard Bank transforms to a customer-centric approach with Einstein 1.

Learn how Standard Bank uses unified data to close cases 86% faster and increase customer satisfaction by 28%.
Customer Story

Generative AI speeds up the creation of personalized outreach emails for RealZips reps by 10x.

Learn how reps use AI prompts to quickly generate personalized prospecting emails.
Customer Story

SiriusXM builds personalized listening experiences with Data Cloud.

Learn how SiriusXM increases listener loyalty by unifying data to recommend relevant content.
Customer Story

Simplyhealth cuts email response times by up to 90% to transform customer support.

Generative AI creates email replies for FAQs to give agents more time for complex work.
Customer Story

bp boosts service agent productivity with Einstein chat summaries.

bp agents swap call transcripts for Einstein chat summaries, saving an estimated 2.5-4K hours.
Customer Story

Holmes Murphy is leading the way for next-gen insurance agencies.

See how this independent insurance agency transformed with automation and uses connected data to maximize efficiency and ROI.
Customer Story

Air India delivers effortless, world-class service with Einstein.

Learn how the airline connects data to enhance generative AI and improve agent productivity.
Customer Story

Neolait creates product descriptions in minutes with AI.

Learn how Einstein 1 Commerce helps the agribusiness write user-friendly content and improve productivity.
Customer Story

Susan G. Komen® helps 600% more patients with Health Cloud.

Discover how the breast cancer organization consolidates patient data for rapid, personalized support.
Customer Story

Baptist Health gets proactive with care using Data Cloud.

Learn how the healthcare provider turns disparate data into a complete patient view at scale.