Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation, and create greater customer success. See how.
Customer Success with Agentforce
Customer Story
SharkNinja speeds up service with Agentforce’s instant answers.
Digital labor serves up order updates, troubleshooting tips, and personalized support 24/7.
Customer Story
Agentforce helps Big Brothers Big Sisters of America change more lives.
Data-driven recommendations from AI agents make it easier to find the right mentor for each kid.
Customer Story
1-800Accountant will resolve 70% of inquiries with Agentforce.
A limitless digital workforce will provide accurate answers to tax questions around the clock.
Customer Story
Agentforce will help Formula 1 speed up service response by 80%.
Learn how F1 is driving fan growth with more personalized service for millions.
Customer Success with Data Cloud
Customer Story
FedEx grows shipping revenue with unified B2B data in one view.
Data Cloud brings web, shipment, and account data together for more effective sales follow-up.
Customer Story
Fisher & Paykel delivers luxury service at scale with Agentforce.
Self-service rates will soar to 65% with Agentforce-guided troubleshooting from unified data.
Customer Story
AAA Washington provides fast, always-on support with Agentforce.
AI agents will act on unified member profiles to dispatch personalized roadside help at scale.
Customer Story
The Adecco Group connects 1:1 with each job seeker with Agentforce.
Learn how Agentforce & Data Cloud help them build meaningful connections at scale.
Customer Success with Salesforce Platform
Customer Story
RBC Wealth Management wows new clients with onboarding in 24 minutes.
RBC Wealth Management consolidated 26 systems into one to exceed client and advisor expectations.
Customer Story
Wrong order? Uber Eats resolves cases faster by automating workflows.
Uber Eats unifies merchant data from order details to payment systems to resolve disputes faster.
Customer Story
From 4 days to 4 minutes—how Vonage uses automation to respond faster
See how one telecommunications company achieved massive scale – by simply working smarter.
Explore all our customer stories.
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Customer Story
Agentforce helps Nexo redefine crypto support in a rapidly evolving industry.
Nexo taps into digital labor on the secure Salesforce Platform to expand and improve white-glove service.
Customer Story
Agentforce helps Davos attendees focus on impact, not logistics.
AI agents instantly answer 75% of inquiries, keeping change-makers effortlessly informed.
Customer Story
reMarkable makes their mark with agent-first service and IT help.
With {{product.agentforce}}, reMarkable delivers 24/7 customer service and employee IT support in {{product.slack}}.
Customer Story
McLaren will zoom to better partnerships with Agentforce.
AI agents will automate requests, giving partner managers more time back to focus on building relationships.
Customer Story
“Get your hands dirty:” Safari365’s CEO shares why execs should roll up their sleeves with Agentforce.
Marcus Brain asked his team what they wanted to automate with AI agents – and boosted efficiency by 30%.
Customer Story
Volkswagen Group drives innovation with humans and AI agents, together.
The Salesforce Platform powers personalized journeys across brands, markets, and channels.
Customer Story
What Nexo learned from launching Agentforce on their digital wealth platform.
Learn how they built, tested, and tuned their AI agent to quickly and accurately answer complex FAQs.
Customer Story
Panasonic transforms service with assistive and autonomous AI.
Connected data and AI-powered service amplify efficiency and customer satisfaction.
Customer Story
Boosting Small Business with Salesforce Foundations.
Salesforce Foundations helped VEV resolve service cases 40% faster. See how Foundations can benefit small businesses.
Customer Story
Zota’s investment in digital labor pays off with 30% YoY growth.
Agentforce is expected to increase the sales pipeline and resolve 180,000 cases annually.
Customer Story
Agentforce helps Prudential’s retirement sales team focus on customer and advisor connections.
AI agents give wholesalers more time by alleviating
administrative tasks so they can focus on building relationships.
Customer Story
Salesforce’s sellers close more deals in less time with Agentforce.
From onboarding to quoting, digital labor accelerates every stage of the deal cycle.
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