Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation, and create greater customer success. See how.
Customer Success with Agentforce
Customer Story
SharkNinja speeds up service with Agentforce’s instant answers.
Digital labor serves up order updates, troubleshooting tips, and personalized support 24/7.
Customer Story
Agentforce helps Big Brothers Big Sisters of America change more lives.
Data-driven recommendations from AI agents make it easier to find the right mentor for each kid.
Customer Story
1-800Accountant will resolve 70% of inquiries with Agentforce.
A limitless digital workforce will provide accurate answers to tax questions around the clock.
Customer Story
Agentforce will help Formula 1 speed up service response by 80%.
Learn how F1 is driving fan growth with more personalized service for millions.
Customer Success with Data Cloud
Customer Story
FedEx grows shipping revenue with unified B2B data in one view.
Data Cloud brings web, shipment, and account data together for more effective sales follow-up.
Customer Story
Fisher & Paykel delivers luxury service at scale with Agentforce.
Self-service rates will soar to 65% with Agentforce-guided troubleshooting from unified data.
Customer Story
AAA Washington provides fast, always-on support with Agentforce.
AI agents will act on unified member profiles to dispatch personalized roadside help at scale.
Customer Story
The Adecco Group connects 1:1 with each job seeker with Agentforce.
Learn how Agentforce & Data Cloud help them build meaningful connections at scale.
Customer Success with Salesforce Platform
Customer Story
RBC Wealth Management wows new clients with onboarding in 24 minutes.
RBC Wealth Management consolidated 26 systems into one to exceed client and advisor expectations.
Customer Story
Wrong order? Uber Eats resolves cases faster by automating workflows.
Uber Eats unifies merchant data from order details to payment systems to resolve disputes faster.
Customer Story
From 4 days to 4 minutes—how Vonage uses automation to respond faster
See how one telecommunications company achieved massive scale – by simply working smarter.
Explore all our customer stories.
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Customer Story
Pacific Clinics increases client referrals by 300% with automation.
Learn how Pacific Clinics automates patient onboarding to address high demand.
Customer Story
Currys’ omnichannel experience wows customers with Salesforce.
Find out how the UK’s electrical retailer of choice took omnichannel to the next level.
Customer Story
Breitling puts sustainability in the spotlight with Salesforce
Luxury watchmaker, Breitling, tracks and manages emissions at every touchpoint with Net Zero Cloud.
Customer Story
Robert Kraft's pro sports powerhouse notches its next big win.
Kraft Sports & Entertainment enters a new era with a single view of its 6 million fans.
Customer Story
Santander UK sets up businesses for global success with Salesforce.
Bank sets more businesses up for global success with personalized advice on international trading.
Customer Story
Automation keeps Spotify's ad business growing year over year.
Learn how the streaming giant boosted advertising sales and improved productivity.
Customer Story
Digital Innovation for a Sustainable Energy Future.
Salesforce supports CESI by giving it the tools it needs for a shared overview of sales, planning, and technical engineering resources.
Customer Story
KparK and Salesforce: Opening the Door for Customer Satisfaction.
Delivering a fine-tuned customer experience with Salesforce.
Customer Story
How personalization has helped boost Heathrow’s digital revenue by 30%.
Heathrow Airport is flying high with greater digitalization and personalization.
Customer Story
Snack on this: General Mills triples engagement with data and AI.
General Mills deepens consumer engagement using data on their recipe and philanthropic preferences.
Customer Story
How do you provide premier education at scale? ASU goes cutting edge.
Learn how personalization helped ASU boost recruitment and strengthen student relationships.
Customer Story
The FDIC and USDA Rural Development is innovating in government.
USDA-RD and FDIC utilize interagency collaboration to modernize congressional interactions.
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