Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation, and create greater customer success. See how.
Customer Success with Agentforce
Customer Story
SharkNinja speeds up service with Agentforce’s instant answers.
Digital labor serves up order updates, troubleshooting tips, and personalized support 24/7.
Customer Story
Agentforce helps Big Brothers Big Sisters of America change more lives.
Data-driven recommendations from AI agents make it easier to find the right mentor for each kid.
Customer Story
1-800Accountant will resolve 70% of inquiries with Agentforce.
A limitless digital workforce will provide accurate answers to tax questions around the clock.
Customer Story
Agentforce will help Formula 1 speed up service response by 80%.
Learn how F1 is driving fan growth with more personalized service for millions.
Customer Success with Data Cloud
Customer Story
FedEx grows shipping revenue with unified B2B data in one view.
Data Cloud brings web, shipment, and account data together for more effective sales follow-up.
Customer Story
Fisher & Paykel delivers luxury service at scale with Agentforce.
Self-service rates will soar to 65% with Agentforce-guided troubleshooting from unified data.
Customer Story
AAA Washington provides fast, always-on support with Agentforce.
AI agents will act on unified member profiles to dispatch personalized roadside help at scale.
Customer Story
The Adecco Group connects 1:1 with each job seeker with Agentforce.
Learn how Agentforce & Data Cloud help them build meaningful connections at scale.
Customer Success with Salesforce Platform
Customer Story
Connected data enables leaders and programs at World Economic Forum.
The Forum integrates 64 systems with near zero downtime for improved constituent experiences.
Customer Story
RBC Wealth Management wows new clients with onboarding in 24 minutes.
RBC Wealth Management consolidated 26 systems into one to exceed client and advisor expectations.
Customer Story
Wrong order? Uber Eats resolves cases faster by automating workflows.
Uber Eats unifies merchant data from order details to payment systems to resolve disputes faster.
Customer Story
From 4 days to 4 minutes—how Vonage uses automation to respond faster
See how one telecommunications company achieved massive scale – by simply working smarter.
Explore all our customer stories.
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Customer Story
Better business practices = happier customers: 5 tips from T-Mobile.
Learn 5 tips from T-Mobile for better business and happier customers.
Customer Story
How nonprofits can boost efficiency with AI-driven insights.
Riley Children's Foundation boosts fundraising with actionable insights.
Customer Story
How Humana uses data to bring patients back to the doctor.
Learn how Humana uses data to build trust with long-term members.
Customer Story
Grupo Globo boosts sales by 209% by maximizing platform performance
Learn how Grupo Globo supercharged subscription sales by maximizing its existing digital capabilities.
Customer Story
Read how a flexible platform helped small businesses adapt.
Discover the challenges small businesses faced during the pandemic and how they overcame them.
Customer Story
That chair you bought? See how MillerKnoll computes its carbon impact.
Learn how great design impacts everything from desk chairs to planet health at MillerKnoll.
Customer Story
Four steps to transform disparate data into actionable insights.
Stanley Healthcare transforms disjointed data into proactive, actionable sales insights.
Customer Story
Youth Insearch adopts new ways of working to support Australia’s youth
Youth Insearch is an early intervention program that works with at-risk youth to take control of their lives and improve their wellbeing. Since its founding in 1985, Youth Insearch has helped almost 32,000 young people.
Customer Story
Ordering snacks? Kellogg can fill your cart for you, thanks to data.
See how data powers suggested orders and support for Kellogg’s smaller B2B customers.
Customer Story
From 4 days to 4 minutes—how Vonage uses automation to respond faster
See how one telecommunications company achieved massive scale – by simply working smarter.
Customer Story
5P Consulting achieves work-life balance and success with technology.
Learn more about the steps that 5P Consulting took to shake up a big industry.
Customer Story
WR Immigration leveraged Salesforce to raise the bar for legal tech.
WR Immigration has grown into an industry-leading example of how to use technology in law.
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