Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation, and create greater customer success. See how.
Customer Success with Agentforce
Customer Story
Equinox gives clients a personal AI fitness concierge with Agentforce.
Autonomous agents tailor wellness recommendations for members and build pipeline 24/7.
Customer Story
Agentforce helps Prudential’s retirement sales team focus on customer and advisor connections.
AI agents give wholesalers more time by alleviating administrative tasks so they can focus on building relationships.
Customer Story
Good360 routes disaster recovery donations 3x faster with Agentforce.
AI agents help them distribute more unused goods and lower their carbon footprint by up to 20%.
Customer Story
OpenTable dishes out faster restaurant and diner help with Agentforce.
Powered by Data Cloud, Agentforce handles thousands of inquiries a week with speed and accuracy.
Customer Success with Data Cloud
Customer Story
Pacers Sports & Entertainment reaches new fan heights with Agentforce.
AI agents will use unified insights to drive loyalty and unforgettable moments for every fan.
Customer Story
Indeed will speed up hiring with Agentforce’s digital workforce.
Fewer administrative tasks helps Indeed employees focus on their mission: helping people get jobs.
Customer Story
Agentforce will help Formula 1 speed up service response by 80%.
Learn how F1 is driving fan growth with more personalized service for millions.
Customer Story
The Adecco Group connects 1:1 with each job seeker with Agentforce.
Learn how Agentforce & Data Cloud help them build meaningful connections at scale.
Customer Success with Salesforce Platform
Customer Story
Absa Group blazes new trails in agent-first banking with Agentforce.
AI-powered personalized support and instant answers help customers make confident decisions.
Customer Story
RBC Wealth Management increases advisor selling capacity with Agentforce.
Unified data and AI agents power fast responses, personalized advice, and strong relationships.
Customer Story
Agentforce helps Davos attendees focus on impact, not logistics.
AI agents instantly answer 75% of inquiries, keeping change-makers effortlessly informed.
Customer Story
Volkswagen Group drives innovation with humans and AI agents, together.
The Salesforce Platform powers personalized journeys across brands, markets, and channels.
Explore all our customer stories.
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Customer Story
deinePflege makes in-home healthcare more accessible with Agentforce.
Digital labor resolves 40% of support cases in seconds so customers get care supplies faster.
Customer Story
Q&A with CEO Mel Raines on the Indiana Fever’s meteoric rise.
With help from Salesforce, the Fever are turning Gainbridge Fieldhouse moments into lifetime fandom.
Customer Story
Pacers Sports & Entertainment reaches new fan heights with Agentforce.
AI agents will use unified insights to drive loyalty and unforgettable moments for every fan.
Customer Story
The RealReal gives every consignor a VIP experience with Agentforce.
AI agents help reps bring more luxury goods into the circular economy.
Customer Story
Hero FinCorp trims loan approval time from 2 days to 30 minutes.
Agentforce reduces handoffs, eliminates backlogs, and improves customer experiences.
Customer Story
Agentforce is reinventing how visitors navigate Salesforce’s websites.
An AI agent answers product and pricing questions and routes leads to reps for faster sales.
Customer Story
Bionic boosts small business support with always-on help with Agentforce.
AI agents handle first customer contact so reps have more time for 1:1 support.
Customer Story
Agentforce eases merger and acquisition deals for Datasite’s customers.
Always-on digital labor force autonomously resolves 70% of of dealmaker inquiries.
Customer Story
Agentforce resolves IT and HR questions 24/7 for Salesforce employees.
AI-powered digital labor provides on-demand support to 76,000 employees — all through Slack.
Customer Story
Sammons Financial Group to offer instant phone support with Agentforce Voice.
AI agents will autonomously resolve 20% of calls, lower hold times, and automate routine tasks.
Customer Story
Cary, NC Scales Development & Secures Data with Salesforce
Cary, NC protects citizen data and streamlines development with a scalable sandbox strategy, modernizing operations and delivering efficient services.
Customer Story
Lightedge Boosts Data Resiliency with Salesforce Backup & Recovery
Lightedge secures Salesforce data, boosts compliance, and reduces risk, allowing the team to focus on growth and client satisfaction.
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