Equinox gives clients a personal AI fitness concierge with Agentforce.

Autonomous agents tailor wellness recommendations for members and build pipeline 24/7.

When you have hundreds of thousands of members, each member's need is different. What we’re hoping to do with Agentforce is provide that one-on-one anticipatory service, providing the recommendation, providing that coaching tip, solving a problem, solving an objective, more easily, at scale.

Eswar Veluri
CTO, Equinox

The key is to garner more data and to be able to provide that anticipatory self-service model for our members. And the advantage of Agentforce is that it enables that promise, and that is going to be hugely helpful for our members in helping them achieve their results sooner, faster, and with more convenience.

Eswar Veluri
CTO, Equinox

What really tipped us toward working with Salesforce was the co-innovation and co-partnership opportunities where it was not just, ‘Here’s a product, use it,’ but the ability to actually understand how we go about it. Having that open dialogue and the availability of such a large company to listen to us and to help us along our journey really helped us say, ‘Let’s do this.’

Eswar Veluri
CTO, Equinox