Luminator speeds mass-transit service and repairs with Agentforce.

Autonomous troubleshooting and 24/7 customer support keep trains and buses rolling.

Agentforce is enhancing how our customer support team operates. They can offer a personal touch and pull from a central source of truth that’s integrated deeply with our Service Cloud.

Magnus Friberg
Chief Executive Officer, Luminator

What convinced me to use Agentforce is that it has access to customer data while ensuring that our data is protected and stays in our ecosystem.

Justin McDonnell
Director, Customer Experience, Luminator
28 %
projected improvement in customer support efficiency
20 %
projected improvement in tech team efficiency