Salesforce delivers Customer Success.
With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation, and create greater customer success. See how.
Customer Success with Agentforce
Customer Story
Wiley sees 213% return on investment with Salesforce.
Learn how the publisher implemented Agentforce to cut costs and boost productivity.
Customer Story
OpenTable boosts customer service with Agentforce.
See how the company boosts productivity for service reps with AI agents and Service Cloud.
Customer Story
Agentforce resolves 83% of visitor issues on the Salesforce Help site.
Learn how Agentforce delivers instant expertise and reduces human escalations by 50%.
Customer Story
The Adecco Group connects 1:1 with each job seeker with Agentforce.
Learn how their agent-first approach will help them build meaningful connections at scale.
Customer Success with Data Cloud
Customer Story
FedEx grows shipping revenue with unified B2B data in one view.
Data Cloud brings web, shipment, and account data together for more effective sales follow-up.
Customer Story
Air India delivers effortless, world-class service with Einstein.
Learn how the airline connects data to enhance generative AI and improve agent productivity.
Customer Story
Turtle Bay Resort elevates hospitality with AI-driven personalization.
Learn how AI-generated service replies and recommendations increase repeat bookings by 20%.
Customer Story
Wyndham books faster with Data Cloud, increasing revenue per agent.
Unified customer profiles help hotel owners and service agents personalize guest experiences.
Customer success with Salesforce Platform
Customer Story
Connected data enables leaders and programs at World Economic Forum.
The Forum integrates 64 systems with near zero downtime for improved constituent experiences.
Customer Story
RBC Wealth Management wows new clients with onboarding in 24 minutes.
RBC Wealth Management consolidated 26 systems into one to exceed client and advisor expectations.
Customer Story
Wrong order? Uber Eats resolves cases faster by automating workflows.
Uber Eats unifies merchant data from order details to payment systems to resolve disputes faster.
Customer Story
From 4 days to 4 minutes—how Vonage uses automation to respond faster
See how one telecommunications company achieved massive scale – by simply working smarter.
Explore all our customer stories.
Filter by:
131
Results
No items found
You can [clear filters] to see all items
Customer Story
Secret Escapes will deliver fast, 24/7 support with Agentforce.
Autonomous agents will deliver on-demand support for travelers — with a personalized touch.
Customer Story
Precina aims to save more lives With Agentforce.
With an agent-first approach, Precina delivers daily, personalized diabetes support at scale.
Customer Story
AAA Washington provides fast, always-on support with Agentforce.
Autonomous agents will dispatch roadside help at scale and keep members informed in real time.
Customer Story
Wellness Extract delivers wellness for all with Agentforce.
See how they’re educating their customers at scale and helping customers live healthier lives.
Customer Story
The Adecco Group connects 1:1 with each job seeker with Agentforce.
Learn how their agent-first approach will help them build meaningful connections at scale.
Customer Story
Mike Morse Law boosts productivity 35% with Salesforce AI insights.
Learn how Sales Cloud and Agentforce will help case managers focus on clients, not paperwork.
Customer Story
Agentforce resolves 83% of visitor issues on the Salesforce Help site.
Learn how Agentforce delivers instant expertise and reduces human escalations by 50%.
Customer Story
Texas Tech maximizes retention and graduation rates with Salesforce.
Learn how it consolidated more than 8 different systems into one unified view of every student.
Customer Story
Agentforce will transform ezCater’s customer experience.
Discover how Agentforce will automate customer service to simplify ordering food for the workplace.
Customer Story
Carnegie Learning sales teams focus more on selling with Agentforce.
AI-powered summaries and emails help reps focus, close deals faster, and drive growth at scale.
Customer Story
Paris 2024 goes for gold with personalized emails for 8M fans.
Journey Builder makes every Olympic fan experience unique with personalized messages.
Customer Story
Saks elevates luxury shopping with unified data and AI Service Agents.
See how Agentforce will boost service agent productivity to deliver luxury shopping experiences.
Customer Story
Thnks unifies data for 4x productivity boost with Salesforce.
Learn how the gratitude platform moved from operational chaos to customer-centric growth.
Customer Story
FedEx grows shipping revenue with unified B2B data in one view.
Data Cloud brings web, shipment, and account data together for more effective sales follow-up.
Customer Story
OpenTable boosts customer service with Agentforce.
See how the company boosts productivity for service reps with AI agents and Service Cloud.
Customer Story
Wiley sees 213% return on investment with Salesforce.
Learn how the publisher implemented Agentforce to cut costs and boost productivity.
Customer Story
Kawasaki Engines substantially boosts CSAT scores with Salesforce.
See how unifying data improves team productivity, customer satisfaction, and AI effectiveness.
Customer Story
Bombardier boosts productivity and prioritizes leads more effectively with AI & data.
Learn how Bombardier's sales team sped up lead qualification and sales with real-time insights.
Customer Story
Wyndham books faster with Data Cloud, increasing revenue per agent.
Unified customer profiles help hotel owners and service agents personalize guest experiences.
Customer Story
Siemens makes buying easier with ecommerce and AI.
Learn how Siemens launched their digital B2B marketplace to easily sell all their products, solutions and digital services.
Customer Story
Decathlon gets new products to market 50% faster with Tableau data analytics.
Discover how the sporting goods company uses Salesforce AI tools to empower its global team to increase productivity with actionable data insights.
Ready to take the next step?
Watch a demo.
See how Salesforce can help your business succeed today.
Talk to an expert.
Tell us a bit more so the right person can reach out faster.
Stay up to date.
Get the latest research, industry insights, and product news delivered straight to your inbox.
