5 Strategies to Activate Unstructured Data

You've got a treasure trove of customer data scattered everywhere—from social posts to chat logs. But how do you unlock real value from this data and turn it into meaningful customer experiences?

Check out our infographic, “5 Winning Strategies to Activate Unstructured Data,” to see how our Data Cloud platform can help. By connecting, processing and activating unstructured data with Salesforce, you bring deep customer insights directly to your teams, so they can make every customer experience more meaningful.

Imagine a CRM where you can search knowledge articles or call transcripts as effortlessly as a chat with a friend, where fetching precise data is as simple as asking a question, or where AI autonomous agents deliver accurate and intelligent responses because they are empowered with deep customer context. This is what it means to transform your approach to unstructured data—it's about turning all your data into a clear strategic advantage. Discover the top 5 ways to do just that in the infographic below.