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Communications
Optimize collections with performance and accounts receivables data.
- Reduce accounts receivables with a full view of all your disputes and accounts. Promptly issue ‘fair’ credits or obtain payment in full for services rendered.
- Optimize for efficiency and minimize the amount of repetitive or simple manual tasks that your agents perform through automation and generative AI to quickly resolve cases.
- De-escalate disputes quickly, and avoid compounding any issues with customers who have problems with their billing by promptly and fairly resolving them.