Energy & Utilities

Deliver personalized experiences with energy usage data.

Enable near real-time remote actionability based on connected data, ensuring proactive safety measures and facilitating user interactions.
Monetize through subscriptions. Provide continuous access to real-time insights, advanced analytics, and actionable information for enhanced operational efficiency and data-driven decisions.
Provide energy advisory insights based on consumption and billing data.

Use case summary

Empower organizations and end users to drive near-real-time actions by activating real-time energy consumption, asset health, and performance data.

Industry

Energy & Utilities

Salesforce products used

Data Sources Used

Solar/ PV System Production & Event Data

Battery Storage System Data

HVAC Systems & Heating

Water Heaters & Pool Pumps

Smart Thermostats, Appliances, & Lighting

Smart Commercial Industry Devices

Transformers

Pumps & Valves

Substation Control Data

Apply Insights and Predictions

By bringing together the data sources referenced in this use case, teams can build calculated insights or run predictive models with Data Cloud that will allow them to make smarter decisions or power new automations.

Calculated Insights	Aggregate all of your data and uncover Calculated Insights — like Average Session Energy, Charger Utilization Rate, and Charger Peak Demand Time. Or make an early diagnosis on an overly active heating system or abnormal consumption in real time.
Predictive Models	Energy and utility companies can develop predictive models for demand forecasting, allowing them to anticipate peak energy usage and optimize grid management. They can also create predictive maintenance models to forecast equipment failures, reducing downtime and improving service reliability. These models would also enable personalized, energy-saving recommendations by predicting individual customer consumption patterns.

What's the impact

Reduce Installation Costs

Increase Non-Energy Revenue

Improve Asset & Field Operations

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