Media Cloud Pricing
Explore media CRM pricing and find the right solution for your business.
First, choose the right Media Cloud edition for your business needs.
Media Cloud Growth
Deeply customizable CRM for media and entertainment providers.
$
325
USD/User/Month
(Billed annually)
- Omnistudio
- Business Rules Engine
- Actionable Relationship Center
Media Cloud Advanced
Scale media monetization across channels with key features.
$
475
USD/User/Month
(Billed annually)
- Advertising Sales Management
- Subscriber Lifecyle Management
- Industries CPQ
Media Cloud Einstein 1 for Sales
Everything from Advanced Edition plus Sales Einstein AI, Data Cloud, Slack, and more.
$
800
USD/User/Month
(Billed annually)
- Sales AI
- Media Cloud Intelligence
- Partner Apps
Media Cloud Einstein 1 for Service
Everything from Advanced Edition plus Service Einstein AI, Data Cloud, Slack, and more.
$
800
USD/User/Month
(Billed annually)
- Service AI
- Digital Engagement
- Feedback Management
* This edition requires an annual contract. This page is provided for information purposes only and subject to change. Contact a sales representative for detailed pricing information.
Compare editions and top features.
Extend the power of Media Cloud with these related features and add-ons.
MuleSoft Direct
Connect to critical industry systems faster and reduce development time from months to days.
CRM Analytics
Get key insights from your data with the right analytics solution for your media and entertainment business.
Unified Audience Profile
Combine the power of Data Cloud for marketing with Media Cloud to unify, segment, and activate audience profiles.
Loyalty Management
Easily build, deploy, track, and manage your loyalty program across teams, organizations, and partners.
Then, choose the Success Plan that's right for your business.
From resources to embedded experts, get the right level of support and expert guidance for your business.
Standard Success Plan
Set your company up for success with self-guided, always-on resources.
Included in all licenses
- Access to Knowledge Articles, documentation, and Trailhead
- Global Trailblazer Community
Premier Success Plan
Start strong and grow your business with expert guidance and expedited support.
30% of net license fees
- Expert guidance and product education
- Health checks and recommendations
- Access to 24/7 support for business-stopping issues
- Bundled with Unlimited Edition
Signature Success Plan
Get the most value from Salesforce with a proactive partnership and personalized experience.
Contact your account executive
- Designated Customer Success Manager
- Customer Success Score
- Proactive Monitoring and Key Event Management
- Fastest 24/7 support response times
Ready to take the next step with the world’s #1 CRM for media?
Start your trial.
Try Media Cloud free for 30 days. No credit card, no installations.
Talk to an expert.
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Media Cloud Pricing FAQ
Yes. Customers have the flexibility to buy industry products alongside other Salesforce products, such as Sales Cloud or Service Cloud. Talk to your sales rep about what products are right for your organization.
In many cases, Salesforce products integrate directly with many outside applications and systems to help you connect your data. For those that don’t have built-in integration, like on-premises data sources, you can purchase licenses of MuleSoft, work with our integration partners, or use apps on AppExchange.
Talk to a sales representative to get an idea of what integration solution works best with the Salesforce products you use.
Salesforce has all kinds of add-ons, apps, and additional products to help your company stay ahead in your industry. Call us at 1‑800‑664‑9073 to discuss exactly what kind of products you’re looking to add and how we can help.
We know things don’t always go according to plan, and we’re here and will try our best to support. Reach out to a sales representative at 1‑800‑664‑9073 to discuss options.
Most Salesforce products use annual contracts, but Salesforce subscription terms vary. Chat with a sales representative to discuss payment and billing options for your products.
