Visual Remote Assistant Pricing

Engage customers and employees anywhere with real-time, visual support.

Choose the right edition for your business needs.

Start by selecting your Service Cloud edition. Some editions already include Visual Remote Assistant right out of the box. For the others, you can easily add Visual Remote Assistant at these price points.

Visual Remote Assistant

Engage customers and employees anywhere with real-time, visual support.
$ 50
USD/User/Month
(Billed annually)
  • Real-Time Interactive Guidance
  • Intelligent Engagement
  • Quick Setup, Fast ROI

Compare editions and top features.

Visual Remote Assistant

$ 50

user/month

Real-Time Interactive Guidance

Intelligent Engagement

Quick Setup, Fast ROI

Connected Customer Experience

Extend the power of Service Cloud with these related apps and add-ons.

Then, choose the Success Plans that’s right for your business.

With resources, guidance, and technical support, our three levels of Success Plans help your business get more value from Salesforce and prepare your data for a
future with AI.

Standard Success Plan

Set your company up for success with self-guided, always-on resources.
Included in all licenses
  • Access to Knowledge Articles, documentation, and Trailhead
  • Global Trailblazer Community

Premier Success Plan

Start strong and grow your business with expert guidance and expedited support.
30% of net license fees
  • Expert guidance and product education
  • Health checks and recommendations
  • Access to 24/7 support for business-stopping issues
  • Bundled with Unlimited Edition

Signature Success Plan

Get the most value from Salesforce with a proactive partnership and personalized experience.
Contact your account executive
  • Designated Customer Success Manager
  • Customer Success Score
  • Proactive Monitoring and Key Event Management
  • Fastest 24/7 support response times

Find your path to AI success with the right experts and apps.

Professional Services and Salesforce Certified Partners provide services to get you started with data and ensure long-term success with AI. Depending on your unique business needs, engaging with either or both can maximize your ROI.