Skip to content

Salesforce delivers Customer Success.

With Salesforce, the world’s best-loved companies empower humans to do more with AI, acting on all their data to find deeper insights, drive automation and create greater customer success. See how.

Customer Success with Agentforce

Stories in the Spotlight.

Explore all our customer stories.

Filter by

41 Results

No items found

Read the Absa Bank story.
Customer Story

Absa Group blazes new trails in agent-first banking with Agentforce.

AI-powered personalised support and instant answers help customers make confident decisions.
Learn more
Zota logo
Customer Story

A new Standard for Customer Experience at Zota with Agentforce

Discover how Zota is transforming customer experience with Agentforce. By automating routine support with AI, Zota empowers its team to focus on complex needs—boosting efficiency, personalisation, and innovation across its Salesforce ecosystem.
Learn more
Read the Victorinox story
Customer Story

Victorinox crafts customer experiences with Swiss precision

Salesforce optimises processes for Victorinox, making it easier to support its business customers. Its repair service is also now 40% more efficient.
Learn more
GymNation logo
Customer Story

GymNation accelerates growth with pioneering use of AI and automation

Salesforce facilitated GymNation’s growth from a single gym in 2018, to the Middle East’s leading gym operator with 20 locations and over 110,000 members.
Learn more
hipto resource
Customer Story

hipto improves customer conversion rate by 40% with connected data

Unified data and analytics powered by Data Cloud and Tableau help hipto generate four million leads a year with 10% conversion rate.
Learn more
Capita logo
Customer Story

Capita scales high-volume recruitment with Gen AI and Agentforce.

Learn how Capita will improve candidate engagement and streamline the hiring and recruitment process with Agentforce.
Learn more
Formula 1 Logo
Customer Story

Agentforce will help Formula 1 speed up service response by 80%.

Learn how F1 is driving fan growth with more personalised service for millions.
Learn more
Read the Secret Escapes story.
Customer Story

Secret Escapes will deliver fast, 24/7 support with Agentforce.

Autonomous agents will deliver on-demand support for travelers — with a personalized touch.
Learn more
Read the Adecco Group story.
Customer Story

The Adecco Group connects 1:1 with each job seeker with Agentforce.

Learn how their agent-first approach will help them build meaningful connections at scale.
Learn more
Customer Story

Trading home-grown tech for a platform transforming student experience

SWPS builds a closer relationship with students with a personal touch.
Learn more
Customer Story

CMB Monaco: Tailored Customer Relationships

Die Privatbank CMB Monaco diversifiziert ihre Dienstleistungen und bietet Kund:innen mit Salesforce passgenaue Angebote.
Learn more
Customer Story

bp boosts service agent productivity with Einstein chat summaries.

bp agents swap call transcripts for Einstein chat summaries, saving an estimated 2.5-4K hours.
Learn more

Ready to take the next step?

Watch a demo.

See how Salesforce can help your business succeed today.

Watch now

Talk to an expert.

Tell us a bit more so the right person can keep in touch faster.

Request a call