Media Combat Streaming Services Subscription Churn Like a Pro with Data and AI Alp Pekkocak December 16, 2024 Using data and AI to help give your customers what they want, when they want it can increase loyalty – and your bottom line. AI Customer Experience Media Thought Leadership Multi-Modal GenAI Is Transforming the Creative Industries, Discover How From a Visionary CEO — And What Comes Next Salesforce EMEA December 11, 2024 Marketers are using multi-modal GenAI in creative and innovative ways right now — Founder of cocreatd, Oliver Yonchev, explains how. Agentforce Thought Leadership Marketing Agentforce The State of AI: How We Got Here (and What’s To Come) Itai Asseo December 10, 2024 Salesforce’s Chief Scientist and Chief Futurist, who were there from AI’s earliest days, talk about its evolution, and what we can expect. Agentforce Digital Transformation AI Future of Work LLMs and Copilots Alone Won’t Save You: Why You’re Doing Enterprise AI Wrong Patrick Stokes December 4, 2024 A complete AI system is cohesive and scalable, and integrates data, AI, and action to deliver concrete business outcomes. Agentforce Automation Data Culture Data Culture How Pets at Home Bucks the Trend of AI Inaction in Europe Salesforce EMEA November 29, 2024 The opportunities for EU businesses to create value with AI are wide open — and they’re being missed by companies too slow to take action. Customer Experience Data Culture Innovation C-Suite Is Your Business Model Helping or Hindering AI Digital Transformation? Salesforce EMEA November 28, 2024 Learn from the failure of previous digital transformation initiatives and build a successful AI digitalisation strategy for growth. Digital Transformation Thought Leadership C-Suite Media Human-AI Synergy in Media & Entertainment: The Next Frontier of Personalisation Ismael Brown November 21, 2024 We know technology is the future in the industry, but autonomous agents taking on actual work alongside humans is the gold standard. Service Automation Data Culture Commerce Average Order Value: 10 Practical Ways to Increase Cart Size Lauren Wallace November 19, 2024 From product bundles to loyalty programmes and more, here are ten expert tips to grow average order value. Commerce Service Customer Experience Customer Relationships 5 Myths About AI Agents Lisa Lee November 15, 2024 Think you know agents? Think again. We’ll debunk some common myths surrounding AI agents and show why these misconceptions could be holding your business back. Future of Work Customer Relationships AI Marketing Three Ways AI Can Supercharge Marketing for the CMO by Personalising Campaigns at Scale Salesforce EMEA November 13, 2024 For CMOs, scaling up personalised campaigns is a key challenge. AI marketing offers a solution. Here are three ways it can help. Marketing Personalisation C-Suite
Media Combat Streaming Services Subscription Churn Like a Pro with Data and AI Alp Pekkocak December 16, 2024 Using data and AI to help give your customers what they want, when they want it can increase loyalty – and your bottom line. AI Customer Experience Media
Thought Leadership Multi-Modal GenAI Is Transforming the Creative Industries, Discover How From a Visionary CEO — And What Comes Next Salesforce EMEA December 11, 2024 Marketers are using multi-modal GenAI in creative and innovative ways right now — Founder of cocreatd, Oliver Yonchev, explains how. Agentforce Thought Leadership Marketing
Agentforce The State of AI: How We Got Here (and What’s To Come) Itai Asseo December 10, 2024 Salesforce’s Chief Scientist and Chief Futurist, who were there from AI’s earliest days, talk about its evolution, and what we can expect. Agentforce Digital Transformation AI
Future of Work LLMs and Copilots Alone Won’t Save You: Why You’re Doing Enterprise AI Wrong Patrick Stokes December 4, 2024 A complete AI system is cohesive and scalable, and integrates data, AI, and action to deliver concrete business outcomes. Agentforce Automation Data Culture
Data Culture How Pets at Home Bucks the Trend of AI Inaction in Europe Salesforce EMEA November 29, 2024 The opportunities for EU businesses to create value with AI are wide open — and they’re being missed by companies too slow to take action. Customer Experience Data Culture Innovation
C-Suite Is Your Business Model Helping or Hindering AI Digital Transformation? Salesforce EMEA November 28, 2024 Learn from the failure of previous digital transformation initiatives and build a successful AI digitalisation strategy for growth. Digital Transformation Thought Leadership C-Suite
Media Human-AI Synergy in Media & Entertainment: The Next Frontier of Personalisation Ismael Brown November 21, 2024 We know technology is the future in the industry, but autonomous agents taking on actual work alongside humans is the gold standard. Service Automation Data Culture
Commerce Average Order Value: 10 Practical Ways to Increase Cart Size Lauren Wallace November 19, 2024 From product bundles to loyalty programmes and more, here are ten expert tips to grow average order value. Commerce Service Customer Experience
Customer Relationships 5 Myths About AI Agents Lisa Lee November 15, 2024 Think you know agents? Think again. We’ll debunk some common myths surrounding AI agents and show why these misconceptions could be holding your business back. Future of Work Customer Relationships AI
Marketing Three Ways AI Can Supercharge Marketing for the CMO by Personalising Campaigns at Scale Salesforce EMEA November 13, 2024 For CMOs, scaling up personalised campaigns is a key challenge. AI marketing offers a solution. Here are three ways it can help. Marketing Personalisation C-Suite