News, tips, and insights from the global cloud leader - Salesforce EMEA Blog

Data

How AI Will Transform Data Analysis in 2025

The future of data is smarter, faster, and more intuitive than ever.

Silvio Savarese

Today's investments in digital automation are laying the groundwork for a future where agents and robots converge in ways that reshape how work gets done.

Three robots surrounded by two people holding a mobile phone and sitting in front of a laptop

Silvio Savarese

The recent launch of Agentforce marks a pivotal moment in orienting Salesforce and our customers’ businesses toward an AI-empowered future. In this emerging landscape, augmented by a network of AI agents, the role…

Ellen Blackburn

The growing financial toll of cyber attacks: Why businesses must take action.

Ellen Blackburn

In an era of skyrocketing data demands, businesses must rethink their storage strategies.

A man moving elements of an application around on a mobile screen

Meredith Schmidt

We researched entrepreneurs worldwide to find out why they started their business. Their answers will make you start your SMB — today.

Editors' Picks

1

Dynamic Email Content is What Customers Crave: Here’s How To Deliver

Derek Franks
2

How Pets at Home Bucks the Trend of AI Inaction in Europe

Salesforce EMEA
3

LLMs and Copilots Alone Won’t Save You: Why You’re Doing Enterprise AI Wrong

Patrick Stokes

Featured Series

Sales

Get insights, and streamline processes with the latest Sales trends, insights, and conversations.

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A woman holding a laptop

Learn how to speed up your sales cycle and create more customer loyalty with this methodology.

An illustration of a woman watering a series of growing trees: sales tips.

Paul Bookstaber

Don’t let shrinking budgets and reluctant buyers halt your sales momentum. Use the right sales tactics to keep moving forward — even in tough times.

Human and robot doing a fist bump

As you consider your career goals for the coming year — whether it’s finding a new job or identifying key development areas for 2025 — one topic stands out as particularly relevant: Artificial Intelligence (AI).

An illustration of AI driving climate action

Naomi Morenzoni

We brought researchers, technology leaders, and experts together to share what we can do to leverage AI for climate action, today.

Illustration of a mascot representing Agentforce on a blue background with marketing elements and icons.

Agentforce allows marketers to forge deeper relationships, from personalised conversations to proactive retention strategies. Here's how.

A woman holding a laptop stepping over a gap

Salesforce EMEA

People are now coming face to face with AI online at every other click.

A woman hugging a mobile phone

Customer intimacy is all about discovering what matters most to each customer, and delivering that experience every time.

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Service

Stay ahead of the game with the latest cutting-edge trends and expert tips, where innovation meets customer satisfaction.

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People navigating icons representing various features of streaming subscriber services.

Using data and AI to help give your customers what they want, when they want it can increase loyalty – and your bottom line.

Four people, two women and two men, stand around a large smartphone displaying a chatbot interface with chat bubbles. This represents business leaders speaking about AI-powered agents.

New AI Agents are replacing clunky copilots and chatbots, freeing up staff to be more creative.

The Latest

Agentforce

The Age of Agentic AI: Discover how AI is Evolving From a Reactive Tool to an Agent that Initiates Action

February 26, 2025
Salesforce EMEA
London: The capital city of AI?

February 18, 2025
Janet Coyle, CBE

Omnichannel

Omnichannel vs Multichannel Isn’t Important. It’s What You Do With It That Counts

February 6, 2025
Salesforce EMEA

Multichannel

Data

How AI Will Transform Data Analysis in 2025

December 18, 2024
Choi Chow
The Surprising Thing Your Customers Want — And They Might Not Even Realise It

May 16, 2023
Ivy Wright

AI Reserach

The Convergence of Digital and Physical AI: Why Enterprise Leaders Can’t Ignore Robotics

February 20, 2025
Silvio Savarese
The Agentic AI Era: After the Dawn, Here’s What to Expect

January 7, 2025
Silvio Savarese

Business as a Platform for Change

“Wicked Problems, No Simple Solutions” — The Challenge of Sustainability for European Businesses

February 20, 2025
Salesforce EMEA
The 3 Types of Leadership Styles in Business – Which One Is Right for You?

December 20, 2024
Ari Bendersky

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