![](https://www.salesforce.com/eu/blog/wp-content/uploads/sites/14/2023/09/brenda-brown-headshot.webp?w=300)
author name
Brenda Bown
My Background
CMO, Service Cloud Brenda Bown is the CMO of Service Cloud and the CMO of the Communications, Media, & Technology industries at Salesforce, where she leads teams focused on messaging, go-to-market strategy, campaigns and experiences. She has over 25 years of Marketing experience in global companies.
![](https://www.salesforce.com/eu/blog/wp-content/themes/salesforce-blog/assets/images/author-header-greenbush@1x.png)