A labour shortage, inflation, and ongoing supply chain challenges are set to make the holiday season less festive for retailers and consumers alike. How can your business stand out when shoppers are buying fewer gifts? By providing customer service they can rely on.
Did you know 73% of customers expect companies to understand their unique needs and expectations – a 7-point rise in just two years? Keep those numbers in mind this holiday, retailers, because they could affect your revenue and growth.
What is a customer data platform & what can it do for your business? Read about CDPs & how they help deliver personalised experiences.
Organisations are recognising the need to digitalise their commerce strategy to thrive once we reach the end of uncertainty. Read more here.
