Salesforce Authors

In this blog, learn how new technologies such as self-service agents and chatbots are improving customer success.

Find out why digital transformation in the utilities industry is critical to empower employees, create value and elevate the customer journey.

Pipeline meetings are often excruciating for reps & managers. But they don’t have to be. Here's how to fix common pipeline meeting mistakes.

Salesforce Switzerland is one of the Best Workplaces in Switzerland, as per Great Place to Work. Learn more in this blog.

Contact centres are here to stay. Learn how to futureproof your service and sales teams with Vonage Contact Centre for Salesforce.

Salesforce Germany is one of the Best Workplaces in Germany, as per Great Place to Work. And there's more. Find out here.

Sales programs are crucial for B2B organisations looking to drive sales and marketing alignment. Check out our blog to see why.

Today’s connected customer is increasingly digital-first and making use of every channel. Does your brand’s omnichannel strategy deliver?

Sales teams are a crucial part of any business and sales program managers are key to navigating an uncertain climate. Read on to see why.

Grocery retailers in the UK & Europe are innovating to keep up with their customers. Discover why the future of grocery retail looks bright.