Salesforce EMEA

Customer care helps businesses develop a loyal customer base. To improve customer care, implement strategies that exceed their expectations.

Chatbot technology is becoming a big part of our lives as consumers and in business. Here’s how chatbots are shaking customer service up.

Find out how artificial intelligence (AI) is used for business and its specific functions for improving business processes and productivity.

Learn how Orange Belgium increased efficiency, enhanced its customer experience, & successfully launched its new platform during pandemic.

It’s been a challenging time for sales, but salespeople in South Africa are turning to innovation. Read on to see how they’re adapting.

Discover 10 B2B sales techniques to deliver better customer experiences.

Learn how South Africa’s Top Dog Education delivers a seamless, end-to-end learning experience with Salesforce.

Writing a business plan can be overwhelming. Luckily, there are multiple resources available, including this FREE template and Trailhead.

Stop spending hours creating invoices & start using a free customer invoice generator to tackle mundane tasks. Learn more here.

Digital marketing helps businesses reach big audiences. But how can a business tell if its marketing is effective & how can they improve it?