Salesforce EMEA

Al Malki Group & Umrahme share the secret to creating connected, omnichannel experiences which induces a huge boost in customer satisfaction.

Discover the benefits of being a Technical Architect at Salesforce in Morocco.

From supporting a new generation to parental benefits, discover what makes senior director Wafaa so proud to work at Salesforce Morocco.

Discover the capabilities & benefits of the Consumer Goods Cloud, a robust solution from Salesforce designed for the consumer goods industry.

Customer care helps businesses develop a loyal customer base. To improve customer care, implement strategies that exceed their expectations.

Chatbot technology is becoming a big part of our lives as consumers and in business. Here’s how chatbots are shaking customer service up.

Find out how artificial intelligence (AI) is used for business and its specific functions for improving business processes and productivity.

Learn how Orange Belgium increased efficiency, enhanced its customer experience, & successfully launched its new platform during pandemic.

It’s been a challenging time for sales, but salespeople in South Africa are turning to innovation. Read on to see how they’re adapting.

Discover 10 B2B sales techniques to deliver better customer experiences.