Salesforce EMEA

Learn how Salesforce World Tour Essentials Johannesburg can help you prepare your business for AI – and meet shifting customer trends.

The Salesforce Admin plays a key role in getting the most out of your CRM platform — but success won’t come without collaboration. Read more.

Knowing how to write generative AI prompts is key to maximising its assistance in sales. What are the top AI questions to ask? Learn more.

Customer trust is in the spotlight as the use of generative AI in marketing grows — How can you build it rather than erode it?

If you’re only using conversational AI for chatbots, you’re missing out. Learn how conversational AI for CRM can supercharge your business.

Learn the basic outlines of the sales follow-up process and how it’s being transformed by new technologies and approaches.

Learn what Salesforce is, how to use the #1 AI CRM, and how you can benefit. And see why you should join us at World Tour Essentials Dubai.

Discover the vital role of data scientists in sales, unlocking valuable insights and boosting efficiency. Read more to learn how.

Want to understand the practical value of sales data and insights? Read on to unleash the potential of data analytics to drive more sales!

If you use customer data in your day job, you’ll have heard of data analytics. But what exactly is it? And are you using it efficiently?