![Generative AI is evolving at an astonishing pace. This glossary will help you get up, and stay up, to speed. [Sesame/Getty]](https://www.salesforce.com/eu/blog/wp-content/uploads/sites/14/2024/05/Screenshot-2024-05-15-at-14.38.58.png?w=300)
AI From A to Z: The Generative AI Glossary for Business Leaders
Help everyone in your company understand key generative AI terms, and what they mean for your customer relationships. Fun fact: This article was (partially) written using generative AI.
What Is Lead Management? Tips, Strategies, and Best Practices
Learn how to use lead management best practices to accelerate sales and increase win rates.
A CDP Is a Powerful Tool — Here’s How To Make It Work for You
What can a customer data platform do for your brand? Learn how it can bring you closer to your customers — with help from AI.
Inside Solution Engineering with Salesforce Apprentices
Meet Ayan Ali and Melissa Alexandra Lupu, two Solution Engineers on the Future Pathways Apprenticeship Program who are everyday trailblazers.
6 top AI marketing tools for 2024
Explore how to make the most of AI-driven marketing tools to improve analytics processes, build customer loyalty initiatives, grow B2B marketing connections and more.
3 Ways To Boost ROI With AI for Business
In this increasingly dynamic world, staying ahead means leveraging cutting-edge technologies, particularly using AI for business.
Smart Selling in 2024: 6 Benefits of Using AI for Sales Tools
Discover what AI tools exist to support your efforts and help you navigate an ever-changing Sales space.
AI Call Centre Software Benefits and Trends
Call centre software is the key to ensuring company growth. Discover its impact around the globe and its top trends for 2024.
Drowning in Customer Tickets? Swim to Success with a Powerful Ticketing Tool: Salesforce Service Cloud
Explore the challenges businesses face to provide efficient customer service and discover the game-changing solution: a powerful ticketing tool.
Save Time & Close More Deals: Salesforce Sales Cloud Is the Best Tool for Your Sales Process
From lead generation to deal closure, unlock the secrets of a successful sales process and discover the transformative power of Salesforce Sales Cloud.
