IT What is an API Strategy? Salesforce UK July 12, 2024 Discover how to build a successful API strategy to align your business goals, streamline operations, and enhance digital transformation. IT CIO AI CIO What is API Design? Salesforce UK July 12, 2024 Explore the best practices for API design and understand more about different types of API, including REST API. IT CIO AI Data Culture 4 Consumer Data Privacy Tactics to Win Over Mistrustful Customers Salesforce EMEA July 11, 2024 Brands must be transparent with how they use data to gain consumers’ trust. Find out more on data privacy best practices. Data Culture Personalisation Customer Data Cloud Service What Is a Customer Portal – And Why Do You Need One? Christina Keohane July 2, 2024 Sometimes, customers want a fast way to tackle issues on their own. Give them an easy self-service solution while saving agents time in the process. Service CRM Best Practices Sales What’s the Revenue Impact of Using AI-Driven Marketing Strategies? Salesforce EMEA June 28, 2024 Boosting revenue is the ultimate goal, and leveraging AI-driven marketing strategies is essential for success. Read on to learn how. Commerce Analytics Service Customer Relationships What is Generative CRM — And What Will It Mean for Your Business? Salesforce EMEA June 24, 2024 Generative CRM is reshaping business processes. See how it can help your teams work more efficiently and create better customer experiences. Service CRM Data Culture Public Sector 4 Ways Public Sector Uses Data To Deliver Personalised Experiences Kevin White Chris Pannell June 21, 2024 Learn how public sector organisations are using Data Cloud to integrate data from multiple sources to enhance public service delivery. Data Culture Digital Transformation Personalisation Commerce How Will Generative AI Streamline Omnichannel Commerce? Salesforce EMEA June 19, 2024 Discover how generative AI will change omnichannel commerce and simplify experiences for the modern consumer. Find out more. Automation Customer Experience E-Commerce Small Business How AI Innovation Can Boost Productivity and Sales for Your SME Salesforce EMEA June 17, 2024 SMEs are thinking big when it comes to AI innovation. Find out how small businesses are getting creative to drive productivity and sales. Automation Innovation Sales Salesforce on Salesforce AI Is No Longer for the Few — AI Is for Everyone Salesforce EMEA June 12, 2024 AI is for everyone, it’s no longer for the few. So now that it's ready for you, how do you get ready for it? Salesforce Platform Data Culture Digital Transformation
IT What is an API Strategy? Salesforce UK July 12, 2024 Discover how to build a successful API strategy to align your business goals, streamline operations, and enhance digital transformation. IT CIO AI
CIO What is API Design? Salesforce UK July 12, 2024 Explore the best practices for API design and understand more about different types of API, including REST API. IT CIO AI
Data Culture 4 Consumer Data Privacy Tactics to Win Over Mistrustful Customers Salesforce EMEA July 11, 2024 Brands must be transparent with how they use data to gain consumers’ trust. Find out more on data privacy best practices. Data Culture Personalisation Customer Data Cloud
Service What Is a Customer Portal – And Why Do You Need One? Christina Keohane July 2, 2024 Sometimes, customers want a fast way to tackle issues on their own. Give them an easy self-service solution while saving agents time in the process. Service CRM Best Practices
Sales What’s the Revenue Impact of Using AI-Driven Marketing Strategies? Salesforce EMEA June 28, 2024 Boosting revenue is the ultimate goal, and leveraging AI-driven marketing strategies is essential for success. Read on to learn how. Commerce Analytics Service
Customer Relationships What is Generative CRM — And What Will It Mean for Your Business? Salesforce EMEA June 24, 2024 Generative CRM is reshaping business processes. See how it can help your teams work more efficiently and create better customer experiences. Service CRM Data Culture
Public Sector 4 Ways Public Sector Uses Data To Deliver Personalised Experiences Kevin White Chris Pannell June 21, 2024 Learn how public sector organisations are using Data Cloud to integrate data from multiple sources to enhance public service delivery. Data Culture Digital Transformation Personalisation
Commerce How Will Generative AI Streamline Omnichannel Commerce? Salesforce EMEA June 19, 2024 Discover how generative AI will change omnichannel commerce and simplify experiences for the modern consumer. Find out more. Automation Customer Experience E-Commerce
Small Business How AI Innovation Can Boost Productivity and Sales for Your SME Salesforce EMEA June 17, 2024 SMEs are thinking big when it comes to AI innovation. Find out how small businesses are getting creative to drive productivity and sales. Automation Innovation Sales
Salesforce on Salesforce AI Is No Longer for the Few — AI Is for Everyone Salesforce EMEA June 12, 2024 AI is for everyone, it’s no longer for the few. So now that it's ready for you, how do you get ready for it? Salesforce Platform Data Culture Digital Transformation