C-Suite Leading With AI: How Forward-Looking CEOs Can Bring Teams Up to Speed Salesforce EMEA August 13, 2024 Discover how CEOs overcome challenges their businesses face, from improving data intelligence and board reporting to growing sales revenue. Data Culture Customer Success Digital Transformation Salesforce Platform How to Boost Government Efficiency with AI and Personalisation? Kevin White July 24, 2024 Transform public sector operations with AI-driven personalisation for enhanced efficiency and satisfaction. Read on to learn more! Salesforce Platform Data Culture Digital Transformation Data Culture A Conversation with Ketan Patel, CIO at OCS Yalda Gerami July 22, 2024 Starting small and focusing on quick wins is the secret to reaping the benefits of AI, says Ketan Patel, Group CIO at OCS Facilities Management. CRM Data Culture AI Digital Transformation How Can You Digitalise Commodity Trading to Boost Revenue and Efficiency? Anthony Palmieri July 19, 2024 Explore how digitalising commodity trading can enhance revenue and efficiency. Dive into the benefits and real-world impacts. Salesforce Platform Data Culture Customer Success Customer Relationships A conversation with Paul Lewis, Firmwide Managing Partner at Linklaters Sally Craxton July 16, 2024 Sally Craxton, our Regional Vice President, Professional Services, spoke with Paul Lewis, Firmwide Managing Partner at Linklaters, about his thoughts on leveraging the power of data and AI to deliver unique experiences for their clients. Customer Experience Customer Success Customer Stories IT What is an API Strategy? Salesforce UK July 12, 2024 Discover how to build a successful API strategy to align your business goals, streamline operations, and enhance digital transformation. IT CIO AI IT What is API Design? Salesforce UK July 12, 2024 Explore the best practices for API design and understand more about different types of API, including REST API. IT CIO AI Data Culture 4 Consumer Data Privacy Tactics to Win Over Mistrustful Customers Salesforce EMEA July 11, 2024 Brands must be transparent with how they use data to gain consumers’ trust. Find out more on data privacy best practices. Data Culture Personalisation Customer Data Cloud Sustainability The Power of AI for Climate Action Naomi Morenzoni July 10, 2024 We brought researchers, technology leaders, and experts together to share what we can do to leverage AI for climate action, today. Business as a Platform for Change Innovation Small Business Service What Is a Customer Portal – And Why Do You Need One? Christina Keohane July 2, 2024 Sometimes, customers want a fast way to tackle issues on their own. Give them an easy self-service solution while saving agents time in the process. Service CRM Best Practices
C-Suite Leading With AI: How Forward-Looking CEOs Can Bring Teams Up to Speed Salesforce EMEA August 13, 2024 Discover how CEOs overcome challenges their businesses face, from improving data intelligence and board reporting to growing sales revenue. Data Culture Customer Success Digital Transformation
Salesforce Platform How to Boost Government Efficiency with AI and Personalisation? Kevin White July 24, 2024 Transform public sector operations with AI-driven personalisation for enhanced efficiency and satisfaction. Read on to learn more! Salesforce Platform Data Culture Digital Transformation
Data Culture A Conversation with Ketan Patel, CIO at OCS Yalda Gerami July 22, 2024 Starting small and focusing on quick wins is the secret to reaping the benefits of AI, says Ketan Patel, Group CIO at OCS Facilities Management. CRM Data Culture AI
Digital Transformation How Can You Digitalise Commodity Trading to Boost Revenue and Efficiency? Anthony Palmieri July 19, 2024 Explore how digitalising commodity trading can enhance revenue and efficiency. Dive into the benefits and real-world impacts. Salesforce Platform Data Culture Customer Success
Customer Relationships A conversation with Paul Lewis, Firmwide Managing Partner at Linklaters Sally Craxton July 16, 2024 Sally Craxton, our Regional Vice President, Professional Services, spoke with Paul Lewis, Firmwide Managing Partner at Linklaters, about his thoughts on leveraging the power of data and AI to deliver unique experiences for their clients. Customer Experience Customer Success Customer Stories
IT What is an API Strategy? Salesforce UK July 12, 2024 Discover how to build a successful API strategy to align your business goals, streamline operations, and enhance digital transformation. IT CIO AI
IT What is API Design? Salesforce UK July 12, 2024 Explore the best practices for API design and understand more about different types of API, including REST API. IT CIO AI
Data Culture 4 Consumer Data Privacy Tactics to Win Over Mistrustful Customers Salesforce EMEA July 11, 2024 Brands must be transparent with how they use data to gain consumers’ trust. Find out more on data privacy best practices. Data Culture Personalisation Customer Data Cloud
Sustainability The Power of AI for Climate Action Naomi Morenzoni July 10, 2024 We brought researchers, technology leaders, and experts together to share what we can do to leverage AI for climate action, today. Business as a Platform for Change Innovation Small Business
Service What Is a Customer Portal – And Why Do You Need One? Christina Keohane July 2, 2024 Sometimes, customers want a fast way to tackle issues on their own. Give them an easy self-service solution while saving agents time in the process. Service CRM Best Practices