AI 5 Questions About AI Your Business Should Ask Before Diving In Lisa Lee September 12, 2023 Leaders must understand the potential of AI, its use cases, and its risks. Start by asking the right questions. Leadership C-Suite AI Small Business 3 Ways to Grow and Scale Your SME Salesforce EMEA July 6, 2022 Discover 3 ways small and medium enterprises (SME) can work scale up and stabilise during the global pandemic. CRM Leading Through Change Sales Customer Experience Customer Centricity: What Is It and How to Achieve It? Salesforce EMEA March 28, 2022 What is customer centricity and how can you achieve it? We explain what it is and why it’s important to your business strategy. CRM Customer Experience Future of Work Digital Transformation Tackling the Top Challenges of Digital Transformation Salesforce EMEA February 11, 2022 Check out our blog to see how businesses can overcome the top challenges of digital transformation to create new roadmaps for success. Digital Transformation Future of Work Leadership E-Commerce How an Omnichannel Strategy Benefits Businesses and Customers Salesforce Authors January 31, 2022 Offering a great customer experience is crucial to thrive in today’s climate. Read on to see how an omnichannel strategy benefits everyone. Commerce Digital Transformation E-Commerce Sales How to Write a Business Plan Using a Template Salesforce EMEA December 31, 2021 Writing a business plan can be overwhelming. Luckily, there are multiple resources available, including this FREE template and Trailhead. Sales Small Business C-Suite Customer Experience 7 Customer Service Principles for Businesses in South Africa Salesforce EMEA September 28, 2021 Read this blog to learn the seven customer service principles every growing business in South Africa needs to know. Service Customer Experience Service Cloud Customer Success Capgemini’s Digital Pension Solution Revolutionises the Dutch Market Salesforce EMEA September 16, 2021 Read this blog to find out how Capgemini is revolutionising the Dutch pensions' landscape with its digital pension solution. Customer Success Digital Transformation Financial Services Customer Experience How to Create a Holistic Customer View to Improve Customer Experience Salesforce EMEA September 8, 2021 Learn how to create a holistic customer view. Improve customer experiences by unifying sales, marketing, and service teams. Service Customer Experience Reports Thought Leadership Why the Future of Construction Will Be Smarter & Better Connected Salesforce EMEA August 4, 2021 Learn the latest construction trends, how the construction stimulus is accelerating the future of construction, and much more. Digital Transformation Reports Thought Leadership
AI 5 Questions About AI Your Business Should Ask Before Diving In Lisa Lee September 12, 2023 Leaders must understand the potential of AI, its use cases, and its risks. Start by asking the right questions. Leadership C-Suite AI
Small Business 3 Ways to Grow and Scale Your SME Salesforce EMEA July 6, 2022 Discover 3 ways small and medium enterprises (SME) can work scale up and stabilise during the global pandemic. CRM Leading Through Change Sales
Customer Experience Customer Centricity: What Is It and How to Achieve It? Salesforce EMEA March 28, 2022 What is customer centricity and how can you achieve it? We explain what it is and why it’s important to your business strategy. CRM Customer Experience Future of Work
Digital Transformation Tackling the Top Challenges of Digital Transformation Salesforce EMEA February 11, 2022 Check out our blog to see how businesses can overcome the top challenges of digital transformation to create new roadmaps for success. Digital Transformation Future of Work Leadership
E-Commerce How an Omnichannel Strategy Benefits Businesses and Customers Salesforce Authors January 31, 2022 Offering a great customer experience is crucial to thrive in today’s climate. Read on to see how an omnichannel strategy benefits everyone. Commerce Digital Transformation E-Commerce
Sales How to Write a Business Plan Using a Template Salesforce EMEA December 31, 2021 Writing a business plan can be overwhelming. Luckily, there are multiple resources available, including this FREE template and Trailhead. Sales Small Business C-Suite
Customer Experience 7 Customer Service Principles for Businesses in South Africa Salesforce EMEA September 28, 2021 Read this blog to learn the seven customer service principles every growing business in South Africa needs to know. Service Customer Experience Service Cloud
Customer Success Capgemini’s Digital Pension Solution Revolutionises the Dutch Market Salesforce EMEA September 16, 2021 Read this blog to find out how Capgemini is revolutionising the Dutch pensions' landscape with its digital pension solution. Customer Success Digital Transformation Financial Services
Customer Experience How to Create a Holistic Customer View to Improve Customer Experience Salesforce EMEA September 8, 2021 Learn how to create a holistic customer view. Improve customer experiences by unifying sales, marketing, and service teams. Service Customer Experience Reports
Thought Leadership Why the Future of Construction Will Be Smarter & Better Connected Salesforce EMEA August 4, 2021 Learn the latest construction trends, how the construction stimulus is accelerating the future of construction, and much more. Digital Transformation Reports Thought Leadership