Service 5 Key Performance Indicators (KPIs) for Customer Service in the UAE Salesforce EMEA July 20, 2021 Decision-makers in the UAE are leading the global field in customer service provision. Read top KPIs for customer service reps in the UAE. Service Customer Experience Reports Service KPIs Every Customer-Centric Service Leader in South Africa Should Use Salesforce EMEA July 6, 2021 Learn how customer-centric service leaders in South Africa are prioritising these 3 key performance indicators to keep up with customer needs. Service Reports Leadership Leadership Mark Ritson on the Challenges Keeping CMOs Awake at Night Salesforce UK May 28, 2021 What are the big issues keeping CMOs tossing & turning at night? This blog highlights thoughts of CMOs from the world’s leading brands. Leadership Leading Through Change Thought Leadership E-Commerce How B2B Ecommerce Is Changing Sales and Why Is It Important? Salesforce EMEA April 20, 2021 B2B e-commerce is changing sales. Discover why it’s important for businesses to follow and best ways to reach your customers in digital age! B2B Commerce Digital Transformation E-Commerce Equality Why We Need Women in Leadership Now More than Ever Vanessa Gentile March 8, 2021 Businesses must harness the skills & intellect of the entire talent pool to ensure true gender balance is achieved to gain a competitive edge. Business as a Platform for Change Equality Leadership Thought Leadership Salesforce’s CIO Using Salesforce to Drive Change & Support Operations Salesforce Authors December 10, 2020 Read on to learn how we use Salesforce technology to scale IT capabilities and drive change across our organisation. Leading Through Change Thought Leadership CIO Small Business Tell Your Story: 7 Tips for Your Small Business “About Us” Page Salesforce UK August 20, 2020 Check out our top tips on the best things to include in your “About Us” page and what you can learn from examples online. Digital Marketing Small Business C-Suite Leading Through Change Freeze vs Strategise: Top Businesses’ Response to the Pandemic Salesforce Authors August 19, 2020 We bring you the strongest pandemic response strategies from two leading UK brands to help you decide the next steps for your business. Leading Through Change Sales C-Suite Future of Work Closing the Skills Gap: How to Create an Action Plan for Your Business Salesforce EMEA July 20, 2020 Learn how to create an action plan for your business. Here are 5 simple steps to help ensure the growth and success of your business. Future of Work Leadership Leading Through Change Trailblazer Story How a Busy PensionBee CMO Finds #TimeToTransform Brigid Charmant August 27, 2019 We spoke to the CMO at PensionBee about time-related challenges he’s experienced over the years, and how technology has helped tackle them. Financial Services Marketing Small Business
Service 5 Key Performance Indicators (KPIs) for Customer Service in the UAE Salesforce EMEA July 20, 2021 Decision-makers in the UAE are leading the global field in customer service provision. Read top KPIs for customer service reps in the UAE. Service Customer Experience Reports
Service KPIs Every Customer-Centric Service Leader in South Africa Should Use Salesforce EMEA July 6, 2021 Learn how customer-centric service leaders in South Africa are prioritising these 3 key performance indicators to keep up with customer needs. Service Reports Leadership
Leadership Mark Ritson on the Challenges Keeping CMOs Awake at Night Salesforce UK May 28, 2021 What are the big issues keeping CMOs tossing & turning at night? This blog highlights thoughts of CMOs from the world’s leading brands. Leadership Leading Through Change Thought Leadership
E-Commerce How B2B Ecommerce Is Changing Sales and Why Is It Important? Salesforce EMEA April 20, 2021 B2B e-commerce is changing sales. Discover why it’s important for businesses to follow and best ways to reach your customers in digital age! B2B Commerce Digital Transformation E-Commerce
Equality Why We Need Women in Leadership Now More than Ever Vanessa Gentile March 8, 2021 Businesses must harness the skills & intellect of the entire talent pool to ensure true gender balance is achieved to gain a competitive edge. Business as a Platform for Change Equality Leadership
Thought Leadership Salesforce’s CIO Using Salesforce to Drive Change & Support Operations Salesforce Authors December 10, 2020 Read on to learn how we use Salesforce technology to scale IT capabilities and drive change across our organisation. Leading Through Change Thought Leadership CIO
Small Business Tell Your Story: 7 Tips for Your Small Business “About Us” Page Salesforce UK August 20, 2020 Check out our top tips on the best things to include in your “About Us” page and what you can learn from examples online. Digital Marketing Small Business C-Suite
Leading Through Change Freeze vs Strategise: Top Businesses’ Response to the Pandemic Salesforce Authors August 19, 2020 We bring you the strongest pandemic response strategies from two leading UK brands to help you decide the next steps for your business. Leading Through Change Sales C-Suite
Future of Work Closing the Skills Gap: How to Create an Action Plan for Your Business Salesforce EMEA July 20, 2020 Learn how to create an action plan for your business. Here are 5 simple steps to help ensure the growth and success of your business. Future of Work Leadership Leading Through Change
Trailblazer Story How a Busy PensionBee CMO Finds #TimeToTransform Brigid Charmant August 27, 2019 We spoke to the CMO at PensionBee about time-related challenges he’s experienced over the years, and how technology has helped tackle them. Financial Services Marketing Small Business