Field Service 3 Field Service Mistakes You Can Fix, First Time Salesforce Authors January 11, 2017 Customers expect field service agents to be fast & skilled. Avoid these common mistakes to elevate first-time fix rate & customer experience. Customer Experience Manufacturing Service Small Business How to Effectively Respond to Sales Objections Salesforce UK November 29, 2016 In this article, you’ll learn how to best handle those sales objections, from potential deal-breakers to smaller negotiations Customer Experience Sales Small Business Retail Why Retail Employees are as Important as Customers Salesforce Authors November 23, 2016 Retailers are again getting to know their customers as individuals. But are we creating hidden risks by not doing the same for our employees? Customer Experience Retail Employee Experience Service 5 reasons to put customers at the centre of your business Salesforce Authors March 4, 2016 Latest research is validating the idea that customer experience & customer-centricity is even more important than price & features. Learn why. CRM Customer Experience Marketing Products From Minimum Viable Product to Minimum Valuable Product Salesforce Authors July 7, 2015 I strongly believe that we should be repositioning MVP from “Minimum Viable Product” to “Minimum Valuable Product”. Here's why... Customer Experience IT Products Marketing Why is 150 the Most Magical Number for Marketers? Salesforce Authors February 19, 2015 Did you know that 150 is commonly referred to as Dunbar's Number? This blog delves into why 150 is a significant number for marketers. Customer Experience Marketing Marketing Cloud
Field Service 3 Field Service Mistakes You Can Fix, First Time Salesforce Authors January 11, 2017 Customers expect field service agents to be fast & skilled. Avoid these common mistakes to elevate first-time fix rate & customer experience. Customer Experience Manufacturing Service
Small Business How to Effectively Respond to Sales Objections Salesforce UK November 29, 2016 In this article, you’ll learn how to best handle those sales objections, from potential deal-breakers to smaller negotiations Customer Experience Sales Small Business
Retail Why Retail Employees are as Important as Customers Salesforce Authors November 23, 2016 Retailers are again getting to know their customers as individuals. But are we creating hidden risks by not doing the same for our employees? Customer Experience Retail Employee Experience
Service 5 reasons to put customers at the centre of your business Salesforce Authors March 4, 2016 Latest research is validating the idea that customer experience & customer-centricity is even more important than price & features. Learn why. CRM Customer Experience Marketing
Products From Minimum Viable Product to Minimum Valuable Product Salesforce Authors July 7, 2015 I strongly believe that we should be repositioning MVP from “Minimum Viable Product” to “Minimum Valuable Product”. Here's why... Customer Experience IT Products
Marketing Why is 150 the Most Magical Number for Marketers? Salesforce Authors February 19, 2015 Did you know that 150 is commonly referred to as Dunbar's Number? This blog delves into why 150 is a significant number for marketers. Customer Experience Marketing Marketing Cloud