Innovation Design Thinking: 4 Questions That Will Help You Embrace Innovation Salesforce Authors October 9, 2017 Companies that drive innovation through the purposeful management of their innovation processes use a number of frameworks. Learn more here. Customer Experience Innovation IT Corporate Culture 5 Ways to Create a Culture of Innovation in Your Organisation Salesforce Authors July 21, 2017 A major challenge for any organisation is how to cultivate a culture of innovation. Here are 5 ways you can create an innovative workplace. Collaboration Corporate Culture Customer Experience Shopping Index [Infographic] Connected UK Customer Experience Salesforce UK May 17, 2017 Salesforce & YouGov surveyed 2,000 UK consumers to examine attitudes to customer experience and the areas businesses need to focus on. Customer Experience Reports Retail Field Service 3 Field Service Mistakes You Can Fix, First Time Salesforce Authors January 11, 2017 Customers expect field service agents to be fast & skilled. Avoid these common mistakes to elevate first-time fix rate & customer experience. Service Customer Experience Manufacturing Small Business How to Effectively Respond to Sales Objections Salesforce UK November 29, 2016 In this article, you’ll learn how to best handle those sales objections, from potential deal-breakers to smaller negotiations Customer Experience Sales Small Business Retail Why Retail Employees are as Important as Customers Salesforce Authors November 23, 2016 Retailers are again getting to know their customers as individuals. But are we creating hidden risks by not doing the same for our employees? Customer Experience Retail Employee Experience Service 5 reasons to put customers at the centre of your business Salesforce Authors March 4, 2016 Latest research is validating the idea that customer experience & customer-centricity is even more important than price & features. Learn why. Service CRM Customer Experience IT From Minimum Viable Product to Minimum Valuable Product Salesforce Authors July 7, 2015 I strongly believe that we should be repositioning MVP from “Minimum Viable Product” to “Minimum Valuable Product”. Here's why... Customer Experience IT Products Marketing Why is 150 the Most Magical Number for Marketers? Salesforce Authors February 19, 2015 Did you know that 150 is commonly referred to as Dunbar's Number? This blog delves into why 150 is a significant number for marketers. Customer Experience Marketing Marketing Cloud
Innovation Design Thinking: 4 Questions That Will Help You Embrace Innovation Salesforce Authors October 9, 2017 Companies that drive innovation through the purposeful management of their innovation processes use a number of frameworks. Learn more here. Customer Experience Innovation IT
Corporate Culture 5 Ways to Create a Culture of Innovation in Your Organisation Salesforce Authors July 21, 2017 A major challenge for any organisation is how to cultivate a culture of innovation. Here are 5 ways you can create an innovative workplace. Collaboration Corporate Culture Customer Experience
Shopping Index [Infographic] Connected UK Customer Experience Salesforce UK May 17, 2017 Salesforce & YouGov surveyed 2,000 UK consumers to examine attitudes to customer experience and the areas businesses need to focus on. Customer Experience Reports Retail
Field Service 3 Field Service Mistakes You Can Fix, First Time Salesforce Authors January 11, 2017 Customers expect field service agents to be fast & skilled. Avoid these common mistakes to elevate first-time fix rate & customer experience. Service Customer Experience Manufacturing
Small Business How to Effectively Respond to Sales Objections Salesforce UK November 29, 2016 In this article, you’ll learn how to best handle those sales objections, from potential deal-breakers to smaller negotiations Customer Experience Sales Small Business
Retail Why Retail Employees are as Important as Customers Salesforce Authors November 23, 2016 Retailers are again getting to know their customers as individuals. But are we creating hidden risks by not doing the same for our employees? Customer Experience Retail Employee Experience
Service 5 reasons to put customers at the centre of your business Salesforce Authors March 4, 2016 Latest research is validating the idea that customer experience & customer-centricity is even more important than price & features. Learn why. Service CRM Customer Experience
IT From Minimum Viable Product to Minimum Valuable Product Salesforce Authors July 7, 2015 I strongly believe that we should be repositioning MVP from “Minimum Viable Product” to “Minimum Valuable Product”. Here's why... Customer Experience IT Products
Marketing Why is 150 the Most Magical Number for Marketers? Salesforce Authors February 19, 2015 Did you know that 150 is commonly referred to as Dunbar's Number? This blog delves into why 150 is a significant number for marketers. Customer Experience Marketing Marketing Cloud
![[Infographic] Connected UK Customer Experience](https://www.salesforce.com/eu/blog/wp-content/uploads/sites/14/2023/09/uk-connected-customer-experience-600.jpg?w=300)
