Customer Experience

Sally Craxton, our Regional Vice President, Professional Services, spoke with Paul Lewis, Firmwide Managing Partner at Linklaters, about his thoughts on leveraging the power of data and AI to deliver unique experiences for their clients.

Discover how generative AI will change omnichannel commerce and simplify experiences for the modern consumer. Find out more.

Managing your sales pipeline lets you catch tiny problems before they become big.

Set your company up for predictable revenue growth with the right forecasting processes and tools.

AI in customer service is enhancing the way businesses interact with customers across all industries. See how you could benefit from it.

Unlock trapped data with Data Cloud, the only data platform native to the world’s #1 AI CRM.

In this increasingly dynamic world, staying ahead means leveraging cutting-edge technologies, particularly using AI for business.

This blog explores key findings from the State of the Connected Customer report. Showing how SA’s favourite brands can upgrade CX through data privacy, customer-centricity, and visibility.

Companies in the UAE are using new tactics to win customer trust and loyalty. Here’s how.

A broad set of capabilities are needed to deliver and support digital citizen experiences; how can UK government departments deliver at pace with Salesforce?