Financial Services The Future of Digital Banking Experiences Salesforce UK August 11, 2022 Learn about the future of banking and how businesses are improving the digital banking experience to the benefit of customers and employees. Customer Experience Digital Transformation Financial Services Small Business Customer Data Management: Put Your Data in the Driver’s Seat Salesforce EMEA July 25, 2022 Want to make better connections with your customer? It all starts with your customer data management. Here’s how to get it right. CRM Customer Experience Data Culture Reports Five (and a Half) Biggest Customer Trends in the UAE Salesforce EMEA July 12, 2022 We asked customers in the UAE to share the biggest factors influencing who they do business with. Read this blog to find out what they are. Customer Experience Reports Retail How Will Inflation Shape Holiday Shopping This Year? 2022 Predictions Caila Schwartz July 7, 2022 See how our holiday shopping predictions for 2022 shake out as inflation and other economic factors hit retail. Customer Experience Holiday Readiness Retail Reports 5 Major Customer Trends in South Africa: How They Impact Your Business Salesforce EMEA June 8, 2022 We asked customers in South Africa to share the biggest factors influencing who they do business with. Read more here. Customer Experience Digital Transformation Reports Automotive Powering Co-existence of Franchise & Agency Model in Automotive Sector Siddharth Gupta May 26, 2022 Salesforce Customer 360 allows OEMs to test new go-to-market strategies & take data-driven decisions while operating existing processes in parallel. Customer Experience Sales Automotive Future of Work 10 Tips for Building Emotional Connections with Customers Salesforce EMEA May 5, 2022 Read this blog to check out our top 10 tips for building and maintaining emotional connections with your customers! Customer Experience Future of Work IT Marketing How Do You Measure Customer Engagement? Salesforce EMEA April 28, 2022 Learn how to measure customer engagement & the best ways to communicate with customers. “State of the Connected Customer” report included. Customer Experience Marketing Personalisation Field Service 5 Tips to Transform Field Service Management & Boost Customer Loyalty Salesforce Authors April 22, 2022 Learn how to boost customer loyalty and trust by empowering your field service workforce with integrated data and greater automation. Customer Experience Digital Transformation Future of Work C-Suite Customer Centricity: What Is It and How to Achieve It? Salesforce EMEA March 28, 2022 What is customer centricity and how can you achieve it? We explain what it is and why it’s important to your business strategy. CRM Customer Experience Future of Work
Financial Services The Future of Digital Banking Experiences Salesforce UK August 11, 2022 Learn about the future of banking and how businesses are improving the digital banking experience to the benefit of customers and employees. Customer Experience Digital Transformation Financial Services
Small Business Customer Data Management: Put Your Data in the Driver’s Seat Salesforce EMEA July 25, 2022 Want to make better connections with your customer? It all starts with your customer data management. Here’s how to get it right. CRM Customer Experience Data Culture
Reports Five (and a Half) Biggest Customer Trends in the UAE Salesforce EMEA July 12, 2022 We asked customers in the UAE to share the biggest factors influencing who they do business with. Read this blog to find out what they are. Customer Experience Reports
Retail How Will Inflation Shape Holiday Shopping This Year? 2022 Predictions Caila Schwartz July 7, 2022 See how our holiday shopping predictions for 2022 shake out as inflation and other economic factors hit retail. Customer Experience Holiday Readiness Retail
Reports 5 Major Customer Trends in South Africa: How They Impact Your Business Salesforce EMEA June 8, 2022 We asked customers in South Africa to share the biggest factors influencing who they do business with. Read more here. Customer Experience Digital Transformation Reports
Automotive Powering Co-existence of Franchise & Agency Model in Automotive Sector Siddharth Gupta May 26, 2022 Salesforce Customer 360 allows OEMs to test new go-to-market strategies & take data-driven decisions while operating existing processes in parallel. Customer Experience Sales Automotive
Future of Work 10 Tips for Building Emotional Connections with Customers Salesforce EMEA May 5, 2022 Read this blog to check out our top 10 tips for building and maintaining emotional connections with your customers! Customer Experience Future of Work IT
Marketing How Do You Measure Customer Engagement? Salesforce EMEA April 28, 2022 Learn how to measure customer engagement & the best ways to communicate with customers. “State of the Connected Customer” report included. Customer Experience Marketing Personalisation
Field Service 5 Tips to Transform Field Service Management & Boost Customer Loyalty Salesforce Authors April 22, 2022 Learn how to boost customer loyalty and trust by empowering your field service workforce with integrated data and greater automation. Customer Experience Digital Transformation Future of Work
C-Suite Customer Centricity: What Is It and How to Achieve It? Salesforce EMEA March 28, 2022 What is customer centricity and how can you achieve it? We explain what it is and why it’s important to your business strategy. CRM Customer Experience Future of Work