Customer Experience

Salesforce Customer 360 allows OEMs to test new go-to-market strategies & take data-driven decisions while operating existing processes in parallel.

Read this blog to check out our top 10 tips for building and maintaining emotional connections with your customers!

Learn how to measure customer engagement & the best ways to communicate with customers. “State of the Connected Customer” report included.

Learn how to boost customer loyalty and trust by empowering your field service workforce with integrated data and greater automation.

What is customer centricity and how can you achieve it? We explain what it is and why it’s important to your business strategy.

Read how digital transformation enables businesses to break down silos and deliver better experiences for customers, employees, and partners.

Discover how collaboration is a competitive advantage that helps nurture innovation and deliver great customer experience.

Customers expect more than a simple transaction, they want personalised experiences across multiple digital touchpoints. Learn more here.

Customer loyalty programs for small businesses are becoming more important in the current climate. Read on to see why.

Customer care helps businesses develop a loyal customer base. To improve customer care, implement strategies that exceed their expectations.