Thought Leadership Best Alternative to Third-Party Cookies? Your First-Party Data Salesforce Authors November 17, 2021 Best alternative (plus three top tips) for delivering targeted marketing and advertising without third-party cookies. Customer Experience Future of Work Thought Leadership Salesforce Culture What Does Salesforce Do? | South Africa Spotlight Salesforce EMEA November 12, 2021 Learn how Salesforce Einstein 1 can help bring you closer to your customers. Here, we answer ‘what does salesforce do?’, and so much more! Customer Experience Salesforce Culture Customer Relationships Customer Stories How Schneider Electric Creates Better Opportunities to Cross-Sell Salesforce EMEA November 12, 2021 Learn how a new digital process built on Salesforce has generated more cross-selling opportunities across millions of installed base records. Customer Experience Future of Work Sales Service Middle East: Customer Service Principles Every Business Needs to Know Salesforce EMEA October 4, 2021 Read this blog to learn the seven customer service principles every growing business in the Middle East needs to know. Customer Experience Service Service Cloud Customer Relationships 7 Customer Service Principles for Businesses in South Africa Salesforce EMEA September 28, 2021 Read this blog to learn the seven customer service principles every growing business in South Africa needs to know. Customer Experience Service Service Cloud Service How to Create a Holistic Customer View to Improve Customer Experience Salesforce EMEA September 8, 2021 Learn how to create a holistic customer view. Improve customer experiences by unifying sales, marketing, and service teams. Customer Experience Service C-Suite Financial Services Why H2H Is the Future of the Digital Banking Experience Salesforce EMEA August 27, 2021 Introducing H2H banking: a powerful, innovative solution to financial institutions struggling with humanising the digital banking experience. Customer Experience Digital Transformation Financial Services Service Digital Transformation for Revolutionised Customer Service: Utilities Salesforce Authors August 9, 2021 Find out why digital transformation in the utilities industry is critical to empower employees, create value and elevate the customer journey. Customer Experience Digital Transformation Service Sales How Can GDPR Help Improve the Customer Experience? Ali Zaman August 2, 2021 Salesforce Director of Database Marketing, Ali Zaman, shares what a successful global GDPR implementation looks like for large organisations. Customer Experience IT Marketing Reports Explore a New Era of Customer Expectations in South Africa Salesforce EMEA July 26, 2021 Learn how business buyer and customer expectations in South Africa are changing after a year of social and economic disruption. Customer Experience Reports
Thought Leadership Best Alternative to Third-Party Cookies? Your First-Party Data Salesforce Authors November 17, 2021 Best alternative (plus three top tips) for delivering targeted marketing and advertising without third-party cookies. Customer Experience Future of Work Thought Leadership
Salesforce Culture What Does Salesforce Do? | South Africa Spotlight Salesforce EMEA November 12, 2021 Learn how Salesforce Einstein 1 can help bring you closer to your customers. Here, we answer ‘what does salesforce do?’, and so much more! Customer Experience Salesforce Culture Customer Relationships
Customer Stories How Schneider Electric Creates Better Opportunities to Cross-Sell Salesforce EMEA November 12, 2021 Learn how a new digital process built on Salesforce has generated more cross-selling opportunities across millions of installed base records. Customer Experience Future of Work Sales
Service Middle East: Customer Service Principles Every Business Needs to Know Salesforce EMEA October 4, 2021 Read this blog to learn the seven customer service principles every growing business in the Middle East needs to know. Customer Experience Service Service Cloud
Customer Relationships 7 Customer Service Principles for Businesses in South Africa Salesforce EMEA September 28, 2021 Read this blog to learn the seven customer service principles every growing business in South Africa needs to know. Customer Experience Service Service Cloud
Service How to Create a Holistic Customer View to Improve Customer Experience Salesforce EMEA September 8, 2021 Learn how to create a holistic customer view. Improve customer experiences by unifying sales, marketing, and service teams. Customer Experience Service C-Suite
Financial Services Why H2H Is the Future of the Digital Banking Experience Salesforce EMEA August 27, 2021 Introducing H2H banking: a powerful, innovative solution to financial institutions struggling with humanising the digital banking experience. Customer Experience Digital Transformation Financial Services
Service Digital Transformation for Revolutionised Customer Service: Utilities Salesforce Authors August 9, 2021 Find out why digital transformation in the utilities industry is critical to empower employees, create value and elevate the customer journey. Customer Experience Digital Transformation Service
Sales How Can GDPR Help Improve the Customer Experience? Ali Zaman August 2, 2021 Salesforce Director of Database Marketing, Ali Zaman, shares what a successful global GDPR implementation looks like for large organisations. Customer Experience IT Marketing
Reports Explore a New Era of Customer Expectations in South Africa Salesforce EMEA July 26, 2021 Learn how business buyer and customer expectations in South Africa are changing after a year of social and economic disruption. Customer Experience Reports