Customer Relationships

Best alternative (plus three top tips) for delivering targeted marketing and advertising without third-party cookies.

Think all banks are same? Read how Tandem Bank gives customers greater choice, better digital services, & a more ethical approach to banking.

Learn how Salesforce Einstein 1 can help bring you closer to your customers. Here, we answer ‘what does salesforce do?’, and so much more!

Learn how a new digital process built on Salesforce has generated more cross-selling opportunities across millions of installed base records.

Find out some of the key points from The State of Salesforce 2021 Telco industry booklet from IBM and Salesforce here.

Read how your telecom business can use new technologies, data-driven decisions & customer-centric processes to become a digital telco company.

Read this blog to learn the seven customer service principles every growing business in the Middle East needs to know.

Read this blog to learn the seven customer service principles every growing business in South Africa needs to know.

Read about the updated data processing addendum (DPA) released by Salesforce in accordance with latest set of standard contractual clauses.

Discover video streaming trends in our report with Omdia. Discover SVOD trends in our highlights post, and download the full report for more.