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AI 4 Consumer Data Privacy Tactics to Win Over Mistrustful Customers Salesforce EMEA July 11, 2024 Brands must be transparent with how they use data to gain consumers’ trust. Find out more on data privacy best practices. Data Culture Personalisation Customer Data Cloud
Analytics What is Analytics Software? Salesforce UK July 2, 2024 Discover how analytics software enhances decision-making, tracks progress, and solves business problems. Learn more about its key benefits and applications. Analytics Data Culture
Customer Relationships What is Generative CRM — And What Will It Mean for Your Business? Salesforce EMEA June 24, 2024 Generative CRM is reshaping business processes. See how it can help your teams work more efficiently and create better customer experiences. CRM Data Culture Sales
Public Sector 4 Ways Public Sector Uses Data To Deliver Personalised Experiences Kevin White Chris Pannell June 21, 2024 Learn how public sector organisations are using Data Cloud to integrate data from multiple sources to enhance public service delivery. Data Culture Digital Transformation Personalisation
AI AI Is No Longer for the Few — AI Is for Everyone Salesforce EMEA June 12, 2024 AI is for everyone, it’s no longer for the few. So now that it's ready for you, how do you get ready for it? Salesforce Platform Data Culture Digital Transformation
Public Sector Emergency Readiness – A Resilient Operating Model for Local Government Dr. Carolin Möller Paul Pick-Aluas June 4, 2024 Emergencies are more frequent and severe, prompting local governments to update their operating models and tech architectures to manage risks. Business as a Platform for Change Data Culture Digital Transformation
Salesforce Platform Five Reasons You Should Attend World Tour Essentials Johannesburg Salesforce EMEA May 27, 2024 Learn how Salesforce World Tour Essentials Johannesburg can help you prepare your business for AI – and meet shifting customer trends. Salesforce Platform CRM Data Culture
Salesblazer What Is a Sales Funnel? (And How to Make It Run Smoothly for Fast Wins) Larry Long Jr. May 24, 2024 Don’t let your prospects lose the trail from product discovery to close. Learn how to keep them on track, on pace, and target for a big-win finish. Analytics Salesblazer Data Culture
AI A CDP Is a Powerful Tool — Here’s How To Make It Work for You Salesforce UK May 14, 2024 What can a customer data platform do for your brand? Learn how it can bring you closer to your customers — with help from AI. Data Culture AI
Customer 360 What Is Data Cloud? Salesforce Authors April 25, 2024 Unlock trapped data with Data Cloud, the only data platform native to the world’s #1 AI CRM. Salesforce Platform Customer Experience Customer Success