Digital Transformation

Salesforce’s Chief Scientist and Chief Futurist, who were there from AI’s earliest days, talk about its evolution, and what we can expect.

A complete AI system is cohesive and scalable, and integrates data, AI, and action to deliver concrete business outcomes.

Generative AI and conversational search are changing the way we shop. Here's how to keep site search optimised.

Learn from the failure of previous digital transformation initiatives and build a successful AI digitalisation strategy for growth.

We know technology is the future in the industry, but autonomous agents taking on actual work alongside humans is the gold standard.

Businesses are investing in AI to transform productivity. For the CISO, AI needs to enhance security, not compromise it.

John Foster from Wates Group shares his insights into the construction industry's tech revolution at Dreamforce 2024.

Technology can optimise the powerful model of serving up what customers want when they want it.

AI agents and assistants have the ability to take action on a user’s behalf, but each serves a distinct purpose.

For a CIO, integrating AI into business is an easy decision to make as it helps overcome key challenges of retention and achieving goals.