Digital Transformation

Al Malki Group & Umrahme share the secret to creating connected, omnichannel experiences which induces a huge boost in customer satisfaction.

Trailblazer at Close Brothers shares how better collaboration & analytics can transform new ideas into successful business initiatives.

Discover the capabilities & benefits of the Consumer Goods Cloud, a robust solution from Salesforce designed for the consumer goods industry.

Chatbot technology is becoming a big part of our lives as consumers and in business. Here’s how chatbots are shaking customer service up.

Discover how you can encourage more connected, open, and collaborative online experiences to drive a cultural change in the legal sector.

Find out how artificial intelligence (AI) is used for business and its specific functions for improving business processes and productivity.

What does becoming a data-driven organisation involve? Well, it isn’t just about gathering more data. Learn more in this blog here.

Learn about the significant responsibility that comes amid rapid urbanisation and growth in construction to be more sustainable.

Learn how Orange Belgium increased efficiency, enhanced its customer experience, & successfully launched its new platform during pandemic.

It’s been a challenging time for sales, but salespeople in South Africa are turning to innovation. Read on to see how they’re adapting.