Digital Transformation

The benefits of CRM have been proven in Africa, and businesses are drawing up plans for even more integration of their CRM systems.

Find out why the banking sector must leverage Big Data and analytics to drive operational excellence and outperform the competition.

Deep learning helps operate numerous artificial intelligence (AI) applications. It’s designed to boost automation, read more about it here.

Retail banking is a type of banking that supplies financial services to an individual consumer rather than a business. Learn more here.

Want to learn more about digital transformation in insurance? Discover what insurtech is, and how insurers are using it to transform the industry.

Learn why customer experience is essential for the financial services industry and the tools organisations need to succeed.

In this blog, we outline why Supply Chain Management (SCM) is important, what a digital supply chain is, and the five stages of SCM.

B2B vs B2C. Understand the major differences between B2B and B2C ecommerce and learn successful strategies to optimise them.

Designated an essential retailer, Halfords had a responsibility. In conversation with its CEO to understand how tech helped their response.

Find out some of the key points from The State of Salesforce 2021 Telco industry booklet from IBM and Salesforce here.